As an Account Manager at FPT Digital, you will play a critical role in managing and growing relationships with our valued clients. Your primary responsibility will be to oversee client accounts, ensure customer satisfaction, and identify opportunities to expand our partnerships. This position offers an excellent opportunity to gain experience in client relationship management and advance your career in the consulting and digital transformation industry.
Responibilities
Manage and develop relationships with large enterprise clients, acting as the primary point of contact throughout the entire engagement lifecycle, from prospecting and opportunity development to negotiation, project delivery, and account expansion.
Develop and execute account plans, including revenue targets, sales pipeline, cross-sell/up-sell opportunities, and stakeholder engagement strategies within client organizations.
Proactively identify, approach, and build relationships with large domestic and international enterprises, particularly those with strong demand for digital transformation, data, AI, and technology solutions.
Analyze clients' business models, current technology landscape, digital transformation needs, and strategic priorities to identify business challenges and recommend suitable approaches.
Advise clients on FPT Digital's services and solutions in digital transformation, data, AI, and related technology capabilities in alignment with their business strategies and investment priorities.
Lead the end-to-end
business development process, including needs identification, solution development, commercial proposal preparation, contract negotiation, and deal closure.
Collaborate closely with consulting, presales, solution, delivery teams, and other FPT entities to develop competitive, feasible, and client-focused proposals.
Build and maintain strong relationships with senior management, key decision-makers, and C-level stakeholders to foster long-term and strategic partnerships.
Requirements
Minimum
5 years of experience in Account Management, Business Development, Enterprise Sales, or B2B Sales.
Proven experience in managing and developing large enterprise accounts;
experience working with corporations, large enterprises, or complex organizations is highly preferred.
Experience in
IT, technology, consulting, digital transformation, data, AI, ERP, Cloud, or enterprise solutions is a strong advantage.
Strong ability to identify client needs, analyze business challenges, and translate them into concrete business opportunities or solution approaches.
Excellent communication, presentation, consulting, and negotiation skills, with the ability to engage effectively with different levels of stakeholders, including senior management and C-level executives.
Ability to work independently, manage multiple opportunities simultaneously, and collaborate effectively in a cross-functional environment.
Good English communication and working proficiency is an advantage.