Admission And Visa Officer

Job Description
We are seeking a motivated and detail-oriented Admission and Visa Officer to join our team at our Ho Chi Minh City, District 1 office. This role is essential in supporting our growing team and ensuring the smooth operation of our admission and visa functions.
Key Responsibilities
1. Admission Application Management:
• Initiate, manage, and contribute to admission application processes, reviews, and improvements.
• Ensure all student admission applications are prepared, submitted, and processed in a timely and accurate manner.
• Provide students with comprehensive information and guidance regarding study programs, universities, course options, entry requirements, and scholarship opportunities.
2. Process Improvement & Stakeholder Engagement:
• Formulate and execute a customer-centric, high-performance work culture aimed at achieving high levels of stakeholder engagement.
• Collaborate closely with team members, students, and external partners to ensure optimal outcomes.
3. Database Management:
• Maintain and safeguard the integrity of the office's database and client records, ensuring accurate and efficient data entry and management by self and subordinate(s).
• Ensure effective tracking of student interactions, application statuses, and visa documentation within the system.
4. Liaison with Partner Institutions:
• Act as the primary contact for partner institutions, resolving complex admission-related issues.
• Foster and maintain strong relationships with educational institutions and embassies to ensure seamless collaboration and problem resolution.
5. Visa Guidance & Support:
• Stay informed on the latest visa regulations and requirements for various countries (e.g., USA, UK, Canada, Australia, etc.).
• Guide students through the visa application process, ensuring they compile necessary documentation and are prepared for visa interviews.
• Monitor visa application progress and ensure timely resolution of any issues that arise during the process.
• Stay updated on international education trends, regulatory changes, and market developments, adjusting advisory strategies as needed.
6. Professional Development & Team Collaboration:
• Participate in team meetings, training sessions, and professional development activities to enhance expertise and stay current with industry trends.
7. Other ad-hoc tasks requested by management team.