Admissions Administrator And Receptionist-Lễ Tân

Support current students and their families with inquiries, directing them as appropriate according to school policy.
This includes:
(Issuing/Reissuing) school ID cards
Recording early departures
Reporting absences
Handling school uniform purchases (including cashier services)
Receiving and directing parcels delivered to students and staff
Provide ad-hoc administrative support to various school departments (academics, administration) with tasks such as:
Postage and mail handling
Printing
Ordering supplies
Supporting daily class attendance checks
Preparing daily meal reports for the entire school
Communicating with parents on behalf of the academic office and finance department
Monitoring and supporting general operations at the EYC building, including bus services, meal catering, security, and hygiene
Assisting with school events
Admissions Task
Serve as the first point of contact for prospective parents through the general Admissions phone line, ensuring a positive, straightforward, and engaging experience.
Manage and update data on school systems, such as iSAMS/Salesforce, in an accurate and timely manner.
Coordinate directly with parents and teaching staff to ensure all necessary information and documents are provided for the completion of the application and enrolment steps in the Parent Experience Journey.
Coordinate the booking of tours and assessments with families, the Admissions team, and the wider school faculty.
Act as an invigilator for both online and offline entrance assessments.
Handle admission leads assigned by managers with the goal of successfully converting prospective families into enrolled students. Create unique and engaging experiences for them.
Provide feedback and share best practices with other members of the Admissions team and the wider school community.
Other: As assigned by SLT and direct manager