[AEON HẢI PHÒNG] TRƯỞNG QUẦY CÁC SALES LINE (THỰC PHẨM CHẾ BIẾN SẴN, GIA DỤNG NỘI THẤT, THỜI TRANG NỮ, HÓA MỸ PHẨM)
(Số 10 đường Võ Nguyên Giáp, phường Kênh Dương, quận Lê Chân, thành phố Hải Phòng, Việt Nam)
I. KEY RESPONSIBILITIES
1. Operations duties
(a.) Merchandise management
- Supervise Group Leader(s) and General Staff to ensure:
• Merchandise is fully replenished, in good condition & quality
• All the display merchandise is according to schematic plan and all the price between the display merchandise and the price card is tallyed
• Changing the price label (if necessary) is completed before the store opens.
- Order stock directly with Suppliers and receive stock from MMD.
- Verify and approve inventory orders raised by Group Leader(s).
- Plan manpower, prepare and attend bi-annually Stock Take as scheduled.
- Support Foodline with monthly Stock Take as directed by supervisor.
- Plan, assign duties for Group Leader(s) and General Staff to make necessary preparation for Membership Day & Mommy Day and Public Holidays.
(b.) Non-merchandise management
- Supervise Group Leader(s) and General Staff to ensure:
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good condition.
• The Salesfloor is kept clean & tidy
• All backrooms are locked in good condition.
• POP execution is carried out properly
• Fire safety procedure is carried out properly
- Check and verify variances in stock & sales figures after Stock Take and make the report to the Line Manager.
- Execute store opening & closing as directed by supervisor.
2. Customer service
- Provide good customer service to encourage "plus selling".
- Be polite and listen alternatively to customer needs.
- Get information and introduce to customers new arrivals, promotions, and policies regarding payment, returns/exchanges, etc.
- Handle customer complaints raised by Group Leader(s), difficult and complicated sales.
- Follow the Company's Rules on Customer Service (greeting, smiling, bowing, and attitude towards customers).
3. Sales and Profits
- Brief Group Leader(s) on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.
- Brief promoters on the promotion scheme.
- Break down the sales target given by Line Manager to each Group Leader and take responsibilities for sales target achievement of the division.
- Overall plan and supervise the execution of promotion schemes.
- Observe/gather information/suggestion from Group Leader(s) about sales trend, customer demands and advise Merchandising Dept. for any changes/improvement in merchandise assortment, quality and quantity.
- Gather and consolidate all periodical reports from Group Leader(s) about top sales, promotion sales results, market survey/competitor survey and submit to Line Manager.
4. Manpower management
- Plan Monthly Division's duty roster and manpower schedule.
- Ensure sufficient manpower during business in ad-hoc situations.
- Monitor Group Leader(s), General Staff, and Promoter's attendance and attire.
- Approve duty roster, and shift plan raised by Group Leader(s).
- Be responsible for the Group Leader(s) and General Staff's performance.
- Take part in recruitment & selection activities for the Division's staffing.
- Motivate, training and develop staff in order to encourage their professional development.
- Identify potential staff for succession planning purposes.
- Build and promote teamwork spirit.
5. Rules and Regulations
- Follow all working procedures, and the company's policies, rules, and regulations.
- Check, monitor, remind and guide Group Leader(s), General Staff and Promoter(s) to follow the rules and regulations
- Follow all working procedures, the company's policies, rules and regulations.
- Check, monitor, remind and guide Group Leader(s), General Staff and Promoter(s) to follow the rules and regulations
6. Other duties
- Opening & closing Store.
- Be on duty and act as Line Manager's roles when the Line Manager's not present at work (i.e. is on leave or on business trip).
- Other tasks or responsibilities as assigned by the direct Line Manager and Store Manager.
II. JOB REQUIREMENTS
1. Qualification and Job Requirements:
- College/University degree.
- At least 03 years related experience in retailing business or supermarket environment and 01 year experience in managing a team of at least 5 staffs.
2. Preferred skills
- Strong analytical skills, good at data/figures.
- Fluency in Vietnamese and English languages (both written & oral)
- Teamwork skill: Actively promote teamwork
- Service orientation: customer service minded
- Leadership: Acting leadership by example
- Good presentation, problem-solving, and sales skills
- Computer skills (Word, Excel, Powerpoint).
- Ability to cope with stressful situations at work
- Self-disciplined with the ability to work independently
- Be able to work at shifts & on Public holidays
III. CONTACT INFORMATION
Please send your resume to email: [protected info] (Ms. Linh)
Tel: ([protected info] - Số nội bộ: 610/611
IV. WORKING LOCATION:
AEON HẢI PHÒNG - Số 10 Võ Nguyên Giáp, Phường Kênh Dương, Quận Lê Chân, TP Hải Phòng
