After Sales Service Manager - Forklift Technical Specializing
Motor Image Vietnam - Tan Chong International Group
Địa điểm làm việc: Hà Nội, Bình Dương
Hết hạn: 31/07/2023
- Chi tiết công việc
- Giới thiệu công ty
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Mô tả công việc
I/Function:
To lead and manage Forklift Aftersales Operation. To develop and implement Aftersales Business Plan to expand customers base and achieve target and profitability. To assist on the USED Forklift business
II/Duties
Check and verify lubrication ordering.
Control overtime cost
Conduct in-house service training to sales and service staff for skill improvement.
Conduct service training for other product in line with TCIM product range.
5. Be responsible for team and individual performance of After Sales Team
6. Review KPI on monthly business.
7. Standardize and control working process, 5S and improve time efficiency
8. Standardize and control lead time for each kind of break down/PMC to maximize working efficiency, saving labor cost
9. Build up and control training program for new un-skill Technicians and skill upgrade
10. Verify all job task and must be closed or clarify the outstanding issues.
11. Compile and study technical report to each manufacturer based on product issues.
12. Advice Principal / Supplier for monthly warranty claim submission.
13. Join Principal / Supplier to enhance aftersales business through canvassing network if required.
14. Control PMC schedule and actual practice to minimize break down and equipment/parts replacement for damages
15. Conduct weekly meeting debtors meeting via submission to HQ account dept.
16. Visit customers directly to develop business relationship.
17. Discuss with PDI team for sales/rental requirement.
18. Review service for every vehicle upkeep.
19. Control absenteeism rate and turnover rate of After Sales Team to ensure manpower for daily work
20. Develop sales of accessories, spare parts, tire
To lead and manage Forklift Aftersales Operation. To develop and implement Aftersales Business Plan to expand customers base and achieve target and profitability. To assist on the USED Forklift business
II/Duties
Check and verify lubrication ordering.
Control overtime cost
Conduct in-house service training to sales and service staff for skill improvement.
Conduct service training for other product in line with TCIM product range.
5. Be responsible for team and individual performance of After Sales Team
6. Review KPI on monthly business.
7. Standardize and control working process, 5S and improve time efficiency
8. Standardize and control lead time for each kind of break down/PMC to maximize working efficiency, saving labor cost
9. Build up and control training program for new un-skill Technicians and skill upgrade
10. Verify all job task and must be closed or clarify the outstanding issues.
11. Compile and study technical report to each manufacturer based on product issues.
12. Advice Principal / Supplier for monthly warranty claim submission.
13. Join Principal / Supplier to enhance aftersales business through canvassing network if required.
14. Control PMC schedule and actual practice to minimize break down and equipment/parts replacement for damages
15. Conduct weekly meeting debtors meeting via submission to HQ account dept.
16. Visit customers directly to develop business relationship.
17. Discuss with PDI team for sales/rental requirement.
18. Review service for every vehicle upkeep.
19. Control absenteeism rate and turnover rate of After Sales Team to ensure manpower for daily work
20. Develop sales of accessories, spare parts, tire
Yêu cầu
Graduated from university/college, specializing in Mechanical Technology, automation
2. Have at least 5 years working experience as After Sales Service Manager, prefer in Forklift
3. Good English communication
4. Computer skill
5. Training skill
6. Leadership Skill
7. Coaching skill
8. Team spirit and goal oriented
2. Have at least 5 years working experience as After Sales Service Manager, prefer in Forklift
3. Good English communication
4. Computer skill
5. Training skill
6. Leadership Skill
7. Coaching skill
8. Team spirit and goal oriented
Quyền lợi
Social insurance under Laws
Health, accident insurance
Commission according to individual sale achievement
Incentive according to Company performance
Training & development
Friendly, supportive, respective and active working environment
Working from Monday to Friday
14 - 18 ANL/year according to seniority
Birthday, Christmas leave with full salary
Birthday gift, Tet gift....
Annual health check up
Health, accident insurance
Commission according to individual sale achievement
Incentive according to Company performance
Training & development
Friendly, supportive, respective and active working environment
Working from Monday to Friday
14 - 18 ANL/year according to seniority
Birthday, Christmas leave with full salary
Birthday gift, Tet gift....
Annual health check up
Thông tin khác
Ngày đăng
13/07/2023
Thời gian thử việc
2 tháng
Cấp bậc
Quản lý cấp trung
Yêu cầu giới tính
Nam
Số lượng tuyển
1
Hình thức làm việc
Toàn thời gian cố định
Độ tuổi
35 - 50 tuổi
Ngành nghề
Vận hành máy - Bảo trì - Bảo dưỡng thiết bị
Mô tả công việc
I/Function:
To lead and manage Forklift Aftersales Operation. To develop and implement Aftersales Business Plan to expand customers base and achieve target and profitability. To assist on the USED Forklift business
II/Duties
Check and verify lubrication ordering.
Control overtime cost
Conduct in-house service training to sales and service staff for skill improvement.
Conduct service training for other product in line with TCIM product range.
5. Be responsible for team and individual performance of After Sales Team
6. Review KPI on monthly business.
7. Standardize and control working process, 5S and improve time efficiency
8. Standardize and control lead time for each kind of break down/PMC to maximize working efficiency, saving labor cost
9. Build up and control training program for new un-skill Technicians and skill upgrade
10. Verify all job task and must be closed or clarify the outstanding issues.
11. Compile and study technical report to each manufacturer based on product issues.
12. Advice Principal / Supplier for monthly warranty claim submission.
13. Join Principal / Supplier to enhance aftersales business through canvassing network if required.
14. Control PMC schedule and actual practice to minimize break down and equipment/parts replacement for damages
15. Conduct weekly meeting debtors meeting via submission to HQ account dept.
16. Visit customers directly to develop business relationship.
17. Discuss with PDI team for sales/rental requirement.
18. Review service for every vehicle upkeep.
19. Control absenteeism rate and turnover rate of After Sales Team to ensure manpower for daily work
20. Develop sales of accessories, spare parts, tire
Yêu cầu công việc
Graduated from university/college, specializing in Mechanical Technology, automation
2. Have at least 5 years working experience as After Sales Service Manager, prefer in Forklift
3. Good English communication
4. Computer skill
5. Training skill
6. Leadership Skill
7. Coaching skill
8. Team spirit and goal oriented
Quyền lợi
Social insurance under Laws
Health, accident insurance
Commission according to individual sale achievement
Incentive according to Company performance
Training & development
Friendly, supportive, respective and active working environment
Working from Monday to Friday
14 - 18 ANL/year according to seniority
Birthday, Christmas leave with full salary
Birthday gift, Tet gift....
Annual health check up
Địa điểm làm việc
Bình Dương, Số 10 đường số 8, KCN VSIP 1, Bình Hòa, Thuận An
Hà Nội, GD 1-5, Cụm CN Ngọc Hồi, Thanh Trì
Từ khoá
Việc làm Bình DươngVận hành máy - Bảo trì - Bảo dưỡng thiết bịCông Ty TNHH Máy Công ...
Chia sẻ
Báo xấu
13/07/2023
Thời gian thử việc
2 tháng
Cấp bậc
Quản lý cấp trung
Yêu cầu giới tính
Nam
Số lượng tuyển
1
Hình thức làm việc
Toàn thời gian cố định
Độ tuổi
35 - 50 tuổi
Ngành nghề
Vận hành máy - Bảo trì - Bảo dưỡng thiết bị
Mô tả công việc
I/Function:
To lead and manage Forklift Aftersales Operation. To develop and implement Aftersales Business Plan to expand customers base and achieve target and profitability. To assist on the USED Forklift business
II/Duties
Check and verify lubrication ordering.
Control overtime cost
Conduct in-house service training to sales and service staff for skill improvement.
Conduct service training for other product in line with TCIM product range.
5. Be responsible for team and individual performance of After Sales Team
6. Review KPI on monthly business.
7. Standardize and control working process, 5S and improve time efficiency
8. Standardize and control lead time for each kind of break down/PMC to maximize working efficiency, saving labor cost
9. Build up and control training program for new un-skill Technicians and skill upgrade
10. Verify all job task and must be closed or clarify the outstanding issues.
11. Compile and study technical report to each manufacturer based on product issues.
12. Advice Principal / Supplier for monthly warranty claim submission.
13. Join Principal / Supplier to enhance aftersales business through canvassing network if required.
14. Control PMC schedule and actual practice to minimize break down and equipment/parts replacement for damages
15. Conduct weekly meeting debtors meeting via submission to HQ account dept.
16. Visit customers directly to develop business relationship.
17. Discuss with PDI team for sales/rental requirement.
18. Review service for every vehicle upkeep.
19. Control absenteeism rate and turnover rate of After Sales Team to ensure manpower for daily work
20. Develop sales of accessories, spare parts, tire
Yêu cầu công việc
Graduated from university/college, specializing in Mechanical Technology, automation
2. Have at least 5 years working experience as After Sales Service Manager, prefer in Forklift
3. Good English communication
4. Computer skill
5. Training skill
6. Leadership Skill
7. Coaching skill
8. Team spirit and goal oriented
Quyền lợi
Social insurance under Laws
Health, accident insurance
Commission according to individual sale achievement
Incentive according to Company performance
Training & development
Friendly, supportive, respective and active working environment
Working from Monday to Friday
14 - 18 ANL/year according to seniority
Birthday, Christmas leave with full salary
Birthday gift, Tet gift....
Annual health check up
Địa điểm làm việc
Bình Dương, Số 10 đường số 8, KCN VSIP 1, Bình Hòa, Thuận An
Hà Nội, GD 1-5, Cụm CN Ngọc Hồi, Thanh Trì
Từ khoá
Việc làm Bình DươngVận hành máy - Bảo trì - Bảo dưỡng thiết bịCông Ty TNHH Máy Công ...
Chia sẻ
Báo xấu
Thông tin chung
- Ngày hết hạn: 31/07/2023
- Thu nhập: 20 - 30 triệu
Giới thiệu công ty
Xem trang công ty
Tập đoàn Motor Image - Tanchong Group là nhà phân phối độc quyền cho thương hiệu xe hơi Subaru nổi tiếng thế giới tại thị trường Châu Á và đã chính thức có mặt tại thị trường Việt Nam từ trung tuần tháng 12 năm 2009 với tên gọi là Motor Image Vietnam, nâng tổng số thị trường phân phối lên 10 nước: ...
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