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Mô tả công việc
Ensure that all inquiries from assigned customers are responded in a timely manner.
Ensure all troubles are solved or escalated to leader and manager timely.
Understand and follow strictly SOPs of all accounts.
Input data into software, prepare shipping documents, issue debit note and send pre-alert to overseas partners.
Contact with customers, overseas agent, airlines, co-loader, customer, OPS team and Commercial team to handle cargo smoothly.
Keep tracking cargo and update shipment status to all related parties.
Responsible for accuracy of Debit, Statement with overseas agent & airlines, co-loader and customer.
Arrange contract, credit agreement and AR for assigned clients.
Make AP payment request accurately and timely.
Keep good relationships with all partners, such as: airlines, vendors, internal and external customer..., to gain their best support.
Submit all necessary report on time.
Identify and implement new process plan to improve the working process, save time, save cost.
Yêu cầu
Graduated from business universities or have a good background in the logistics field.
1 working experience year of CS, Doc in Air Freight Forwarding.
Good English at all skills.
Quyền lợi
100% salary in probation time.
Compulsory insurance with full salary.
Bao Viet health care insurance.
Fixed 13th salary and performance bonus.
Annual leave days, birthday leave
Periodic salary increases, periodic health checks, employee engagement activities (Happy hour, company trip, family trip, sporting day, ...)
Training program, promotion regime
Trade union regime on holiday.
Thông tin khác
Cấp bậc
Nhân viên
Kinh nghiệm
1 năm
Số lượng tuyển
2 người
Hình thức làm việc
Toàn thời gian
Giới tính
Không yêu cầu