Airfreight Executive - VP HCM & Ha Noi

- Manage AWB/MAWB/Manifest/Arrival Notice/Delivery Order
- Co-ordinate with origin/destination team and inform customer on incoming/departing shipments
- Follow-up and send HAWB to customer, ensure accuracy of AWB/MAWB/Manifest
- Create and release Pre-Alert/Arrival Notice/Delivery Order timely
- Inform Counter/Terminal that HAWB/DO is ready for issuance
SYSTEM UPDATE AND SHIPMENT FOLLOW UP
- Ensure Cargowise is updated properly in timely manner
- Monitor customer's requirement on milestone and KPI
- Follow up shipment status and ensure cargo delivered successfully
OPERATIONAL ACCOUNTING:
- Create invoice and dispatch the same to Customer, resolve invoice queries
- Create PO and follow-up payment to supplier, resolve supplier Invoice queries
OTHER KEY RESPONSIBILITY
- Troubleshoot and resolve operational issues / escalations
- Monitor corrections required and data quality in invoice
- Solve customer query and handle exception if any
- Participate in new Air export/import project implementation and being key executive for
key account