Analyst, Air Freight

a) Maintain regular contact with valued customers for smooth handling of the shipments.
b) Obtain approval from buyers/agents against bookings received from the shippers.
c) At the same time educate shippers to submit online bookings and take shipping orders online after approval from the Company side.
d) Accept and confirm booking approval to shippers/local buying agent.
e) Inform respective shipper that shipment is approved to move.
f) Update planning team through the daily cargo sheet. Also Inform the planning team to plan a shipment after confirmation that cargo is on hand, approval is ok, selling rate is negotiated with agent.
g) Regularly communicate with shipper & C&F agent to make sure that shipping documents are ok before moving the shipment.
h) Follow up the shipment before uplifting cargo from origin.
i) Send Pre-alert within 24 hours after flight departure.
j) Upload shippers' documents into the buyers' system.
k) Complete electronic data interface (EDI) through system and make sure that data is transmitted.
l) Send shipment information (flight details, MAWB number) to the shipper on or after flight departure.
m) Ensure to move all consignments according to Standard Operation Procedures (SOP) outlined.
n) Prepare invoice (debit note/credit note) against each shipment within the same day or the next day upon flight departure.
o) Follow up if the shipment arrives within the estimated time.
p) Dispatch the file to the documentation team to close the file.
q) Ensure compliance with the relevant regulations and standards (e.g., customs, dangerous goods.) within the function.
r) For a prepaid shipment, submit credit approval through our internal system prior to uplifting the shipment. Also, make sure that approval is complete before moving the shipment.
s) For prepaid shipment follow up with the shipper until the payment is received.
t) After receiving a daily report from the relevant authority regarding storage charges and other charges, it is necessary to double-check that they have been correctly applied to the respective shipment. If there is any discrepancy, then investigate and communicate with them to resolve the issue.
u) Need to prepare BRO (Bank release order) for every shipment according to specific given format.