Anti-Financial Crime (Afc) Control Operations

About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices.
Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Responsibilities
+ Control operations
- Ensures effectiveness of the risk and control environment by overseeing the workforce management, SLA reporting of the KYC Ops and Name Screening function, as well as governance and budgeting
- Ensures strong first Line of Defense control ownership
- Creates and maintains the interface between the AFC Ops function and other control functions that impact the Business and ensures regular reporting of operational metrics to senior management
- Proactively identifies opportunities to develop and implement new QA processes on KPIs, metrics and reporting. Continually seeks to improve the operational effectiveness, efficiency, and quality standards
- Stays informed of existing, emerging /new risks around Financial Crime and provides recommendations on appropriate control measures and performance/productivity improvement
+ Organisational transformation
- Is responsible for all change affecting the AFC Ops teams, implementing process improvement recommendations and procedural updates derived from changes to policy, technology adoption, process enhancements and remediation of control weaknesses / gaps
- Defines and takes ownership of the AFC Ops change strategy across control functions (i.e., KYC Ops, Name Screening)
- Monitors change performance and upcoming change roadmaps, recommends enhancements, and supports the delivery of change programmes
- Ensures that clear roles and responsibilities are defined and that workstream leads/project managers are clearly aware of what they are accountable for. Ensures interdependencies between workstreams and deliverables are clearly outlined and managed
- Executes and integrates new capabilities as driven by global objectives
+ Stakeholder engagement
- Engages with senior stakeholders to drive effective transformation
- Attends regular management and team meetings to provide updates on status of projects, initiatives and change roadmap
- Builds and maintains engagement between AFC Ops Functions, Compliance, Technology & Operations