1. Customer Relationship & Account Management
Nurture and maintain robust relationships with existing and potential customers to secure continuous business opportunities.
Proactively engage clients to introduce advanced Chiller, Airside and relevant equipments replacement packages and provide regular technical updates.
Initiate and execute targeted customer engagement activities to enhance brand loyalty.
Manage and regularly update the Customer Relationship Management database for accurate account tracking
2.
Technical Sales &
Business DevelopmentDrive sales activities for turnkey replacement packages, including the supply and installation of Chillers, Airside equipment, and ancillary systems (cooling towers, pumps, piping, ductworks, and electrical integration).
Conduct technical assessments and propose energy-efficient HVAC optimization solutions based on energy audit references.
Expand market footprint by identifying and acquiring new customers through equipment-base tracking and networking.
Collaborate closely with subcontractors and internal Technical Teams during site surveys to generate precise commercial quotations.
Lead contract lifecycle management, including drafting, reviewing, and negotiating service contracts, pricing, and commercial terms (p. 1).
Develop and deliver high-impact technical presentations and promotional materials (brochures, leaflets) to key stakeholders.
3. Operational Excellence & Compliance
Coordinate with the Technical and Administrative teams to ensure seamless processing of payment and billing documents.
Monitor and report on accounts receivable status to ensure timely debt collection.
Analyze and compile comprehensive sales data (pipeline inquiries, contract status, market trends, and competitor intelligence) for management reporting).
Strictly adhere to company compliance procedures, sales regulations, and operational guidelines.
Partner effectively with cross-functional departments (Technical, Accounting, Legal, and Sales) to ensure smooth project execution.
Education: Bachelor's degree in mechanical engineering, Thermal/HVAC Engineering,
Electrical Engineering, or related industrial fields.
Experience: Minimum of 2-3 years of proven sales experience in the HVAC industry, with a strong preference for contracting sales or Chiller/Applied product business.
Technical Skills: Sound knowledge of HVAC systems, Chiller plantrooms, Airside solutions, and on-site technical operations.
Languages: Professional fluency in Vietnamese and basic English skills.
Soft Skills: Outstanding communication, negotiation, and technical presentation skills.
Attributes: Self-motivated, result-oriented, and able to work effectively under pressure in a fast-paced environment.