area Director of bancassuranceSUN LIFE VIETNAM (SUN LIFE)

Location: Ho Chi Minh, Khanh Hoa
Job purpose:
The incumbent of this job is responsible for developing and implementing bancassurance development for attaining or exceeding all key performance indicators (KPI) and profitability objectives and department goals. Goals include generating bancassurance performance targets, developing and improving the performance of the assigned partner to achieve goals.
Major accountabilities:
Sales management duties
o Act as an escalation contact point to the assigned accounts/business units.
o Work directly with Bancas sales team leader to ensure the assigned business targets achieved
o Be responsible to handle customer complaints if possible or be the key contact point for any customer feedback/complaints towards the company or the business partners
o Proactively look at the neglected areas of the team and provide improvements accordingly
o Visit business units and meet the bancas sales team leader, BU Head and sales team on regular basis
o Work with IOIS, bank & internal team to clear all pending requirements for issuance of policies
Relationship management
o Build up close relationship at Team Leader and IOIS level to ensure the business results are developed
o Build up good cooperation with internal departments
o Coordinate closely with the bank sales staff for all business related to issues of the assigned business units
Training activities
o Be responsible of delivering soft skill and techniques of sales cycle in order to improve the quality and professionalism of sales staff or banking sales team
o Proactive in self-learning and improvement to meet up with job requirements, helping to improve personal productivity and effectiveness.
Sales Planning and Strategy
o Jointly plan business activity calendar with bancas Team Leader and IOIS and ensure smooth execution
o Help drive business development or other activities launched by company to recognize superior performance and drive sales
o Support 'Pilot' initiatives undertaken by the Bancassurance Department to explore new opportunities of business and help drive these initiatives to write business.
o Be able to conduct/organize sales seminars, group presentation, customer events
Team Development
o Continue referring source of qualified IOIS candidate to meet up with business requirement.
o Coaching and development of Insurance IOIS in the assigned areas.
o Join with bancas team leader in developing and maintaining a professional IOIS team.