Drive sales force effectiveness and capability improvement
Collaborating with each ASEAN business leads to understanding their specific team purpose & priorities to develop a clear roadmap of improvement
Competency frameworks - Own, manage & maintain the ASEAN competency frameworks to Identify training and development needs at all levels across all sales teams
Work closely with ASEAN countries' sales capability manager in execution of capability development plans/objectives
Develop external benchmarking to ensure we reach the goal of providing high standard training programs
Sales process optimization
Own, lead & identify improvement areas of Sales Processes across ASEAN countries
Own the sales element of the AkzoNobel CSAT survey working with sales leads to improvement scores
Analyze existing sales processes and identify opportunities for improvement to increase efficiency and effectiveness.
Implement standardized sales methodologies and tools to streamline operations and improve customer engagement
Driving Excellent Execution through the principles of the AkzoNobel Advance Sales Academy (ASA) Way to Sell
Manage the full integration of the ASA Way to Sell within the sales functions of the business
Create and deliver ASEAN ASA Strategy that conforms with Global Commercial Excellence requirements
Liaise with the Global academy to ensure globally pushed learning programs are coordinated and implemented in a brilliant way
Maintain an understanding of the specific needs of our multi-channel customer base·
Act as the point of escalation for all queries and operation decisions related to the ASA Way to Sell and Excellent Execution
Lead and develop the ASA Steering Group
Create and deliver ASA Way to Sell programs for key members of Marketing, Shopper and Finance teams
Manage and report on ASA budget to Sales Leadership Team
REQUIREMENTS
Bachelor's degree or higher in Business, Sales, Marketing, or a related field.
Minimum 5 years of experience in sales capability development, training, or sales operations.
Strong communication, facilitation, and stakeholder management skills.
Proven ability to lead cross-functional projects and drive process improvements.
Experience working in a regional or multi-country ASEAN environment.
Experience in designing and delivering sales training programs.
Familiarity with competency frameworks and performance assessment tools.
Background in coaching, mentoring, or sales enablement.
Strong analytical and project management skills.
Exposure to global or matrixed organizations is a plus.
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