5+ years in site reliability engineering, DevOps, infrastructure, or production operations roles
1+ years of people management experience, or 2+ years as a senior technical lead with demonstrated coaching and delivery ownership
Hands-on credibility across incident response, observability, and automation, with the technical depth to guide Level 6-7 engineers
Experience operating in shift-based, on-call, or follow-the-sun coverage models
Working knowledge of at least one major cloud provider (AWS preferred) and modern observability tooling (e.g., Datadog, Prometheus, Grafana)
Proficiency in at least one scripting or programming language sufficient to review and guide automation work
Understanding of SLI/SLO frameworks and reliability engineering fundamentals
Strong written and verbal English communication skills for cross-region collaboration with US and India teams
Experience building or standing up a new team, site, or shift operation
Experience managing engineers across the early-to-mid career range with a track record of promotions or level progression
Kubernetes, container orchestration, and infrastructure as code experience (e.g., Terraform)
Familiarity with AI-assisted operations tooling and automation-first reliability approaches, including auto-healing and auto-remediation patterns
Exposure to platform engineering and internal
developer platform concepts: self-service tooling, developer portals (e.g., Port, Backstage), GitOps
Experience in multi-region or globally distributed team models
Relevant certifications (AWS, CKA, or similar)