Assistant Operations Manager
Ngành nghề: Thư ký - Trợ lý, Quản lý điều hành, Lương cao, Bộ Phận Hỗ trợ
Thu nhập: Thỏa thuận
Hình thức: Toàn thời gian
Ngày đăng: 13/11/2024
Hạn nộp: 13/12/2024
Mô tả công việc
WE ARE LOOKING FOR an Assistant Operations Manager focused in Rooms
Job Summary:
The Hyatt Regency Portland at the Oregon Convention Center is seeking a dynamic and experienced Assistant Operations Manager to join our team.
The Assistant Operations Manager effectively and proactively monitors the daily functions of the Operations teams. This role will focus on supporting the Rooms Department, including the Front Office and Housekeeping Departments. This leader works closely with all hotel departments to ensure a successful and effective operation resulting in a positive guest experience.
Responsibilities include but not limited to:
Supports and manages the Operations departments while working closely with department managers and directors and other hotel divisions
Supervise, Empower, Lead, Coach and Motivate the Operations teams including hourly colleagues, leads, and supervisors, towards achieving exceptional guest service results and complete colleague engagement
Ability to assist the hotel in reaching service scores on our guest surveys
Ensure thorough communication and understanding with guests and other departments by reviewing hotel events and activities
Support Operations leaders in proactively reviewing staffing and equipment needs
Responsible for maintaining a high energy, positive, professional appearance
Facilitates an environment establishing highest standards of quality service and ensures implementation through effective hiring, training development, promotion and continuous reinforcement
Administrative tasks may include the facilitation of payroll, reports, forecasts, point of sale procedures, inventory and budget
Performing daily walk-throughs in Operations departments to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
Job Summary:
The Hyatt Regency Portland at the Oregon Convention Center is seeking a dynamic and experienced Assistant Operations Manager to join our team.
The Assistant Operations Manager effectively and proactively monitors the daily functions of the Operations teams. This role will focus on supporting the Rooms Department, including the Front Office and Housekeeping Departments. This leader works closely with all hotel departments to ensure a successful and effective operation resulting in a positive guest experience.
Responsibilities include but not limited to:
Supports and manages the Operations departments while working closely with department managers and directors and other hotel divisions
Supervise, Empower, Lead, Coach and Motivate the Operations teams including hourly colleagues, leads, and supervisors, towards achieving exceptional guest service results and complete colleague engagement
Ability to assist the hotel in reaching service scores on our guest surveys
Ensure thorough communication and understanding with guests and other departments by reviewing hotel events and activities
Support Operations leaders in proactively reviewing staffing and equipment needs
Responsible for maintaining a high energy, positive, professional appearance
Facilitates an environment establishing highest standards of quality service and ensures implementation through effective hiring, training development, promotion and continuous reinforcement
Administrative tasks may include the facilitation of payroll, reports, forecasts, point of sale procedures, inventory and budget
Performing daily walk-throughs in Operations departments to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
Yêu cầu
Qualifications
Full Time Management Position that requires full flexibility, including the ability to work weekends, evenings, and holidays and a varied schedule
A true desire to understand and anticipate the needs of others in a fast-paced environment
Refined verbal and written communication skills
Must be proficient in general computer knowledge
Candidates should be extremely creative, innovative, detail oriented and organized
Strong hotel operations experience
Previous experience as Operations supervisor or manager preferred
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, strong developer and trainer and effective in providing exceptional customer service
What are the additional benefits of working at the Hyatt Regency Portland?
· Health Benefits for you and your dependents
· Paid Vacation, Sick and Holidays
· 401K Plan with Matching Contributions
· Employee Stock Purchase
· Wellbeing Programs
· Tri-Met discount
· Complementary Meals
· Tuition Reimbursement Program
· Family Bonding Benefits as well as Oregon Paid Leave
· Complimentary hotel nights, friends, and family discounts at Hyatt properties around the world.
· Opportunities to participate in our Hyatt Regency HyPride Program
· A supportive and inclusive work environment that values diversity and teamwork.
In 2023, Hyatt Regency Portland received, AAA Four Diamond Award and Trip Advisor Traveler's Choice Award. We received recognition for a GBAC Star Accredited Hotel. As a Company we received Fortune's 100 Best Companies to Work For® - FORTUNE and Great Place to Work®
Hyatt ranked as #16 Best Employer for 2021 and America's Best Employers for Diversity - Forbes. 100 Best Workplaces for Millennials - FORTUNE.
About Hyatt Regency Portland
Being part of the Hyatt Regency Portland family means always having space to be you. We are passionate about diversity, equity and inclusion. Our teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together.
Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity and fun, your perfect opportunity. At Hyatt, diversity, equity and inclusion are at the core of our purpose, to care for people so they can be their best.
We welcome colleagues and guests from all over the world and we know that bringing diverse perspectives and underrepresented voices into the conversation strengthens our organization. There is no room for racism, discrimination or hatred of any kind at Hyatt hotels or offices.
Hyatt is an equal opportunity employer committed to employing a diverse workforce. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Full Time Management Position that requires full flexibility, including the ability to work weekends, evenings, and holidays and a varied schedule
A true desire to understand and anticipate the needs of others in a fast-paced environment
Refined verbal and written communication skills
Must be proficient in general computer knowledge
Candidates should be extremely creative, innovative, detail oriented and organized
Strong hotel operations experience
Previous experience as Operations supervisor or manager preferred
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, strong developer and trainer and effective in providing exceptional customer service
What are the additional benefits of working at the Hyatt Regency Portland?
· Health Benefits for you and your dependents
· Paid Vacation, Sick and Holidays
· 401K Plan with Matching Contributions
· Employee Stock Purchase
· Wellbeing Programs
· Tri-Met discount
· Complementary Meals
· Tuition Reimbursement Program
· Family Bonding Benefits as well as Oregon Paid Leave
· Complimentary hotel nights, friends, and family discounts at Hyatt properties around the world.
· Opportunities to participate in our Hyatt Regency HyPride Program
· A supportive and inclusive work environment that values diversity and teamwork.
In 2023, Hyatt Regency Portland received, AAA Four Diamond Award and Trip Advisor Traveler's Choice Award. We received recognition for a GBAC Star Accredited Hotel. As a Company we received Fortune's 100 Best Companies to Work For® - FORTUNE and Great Place to Work®
Hyatt ranked as #16 Best Employer for 2021 and America's Best Employers for Diversity - Forbes. 100 Best Workplaces for Millennials - FORTUNE.
About Hyatt Regency Portland
Being part of the Hyatt Regency Portland family means always having space to be you. We are passionate about diversity, equity and inclusion. Our teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together.
Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity and fun, your perfect opportunity. At Hyatt, diversity, equity and inclusion are at the core of our purpose, to care for people so they can be their best.
We welcome colleagues and guests from all over the world and we know that bringing diverse perspectives and underrepresented voices into the conversation strengthens our organization. There is no room for racism, discrimination or hatred of any kind at Hyatt hotels or offices.
Hyatt is an equal opportunity employer committed to employing a diverse workforce. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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Vị trí Assistant Operations Manager do công ty tuyển dụng tại , Joboko tự động tổng hợp mức lương Thỏa thuận, tìm thêm việc làm về Assistant Operations Manager hoặc công ty ở các link phía trên