Mô tả công việc
Support the daily operations of Room Service, ensuring timely and accurate order processing and delivery
Supervise team performance to maintain service standards, food presentation, and guest satisfaction
Coordinate closely with Kitchen and related departments to ensure smooth order preparation and service flow
Monitor service quality and ensure all guest requests are handled promptly and professionally
Assist in preparing staff schedules and managing manpower based on occupancy and business demand
Ensure cleanliness, hygiene, and safety standards are maintained in all service areas
Conduct on-the-job training and support team development to improve service quality
Assist in handling guest feedback and resolving complaints efficiently
Monitor inventory levels, requisitions, and minimize wastage in daily operations
Ensure proper handling and maintenance of equipment to reduce loss and damage
Support in implementing SOPs, policies, and operational standards of the hotel
Prepare daily reports and assist in administrative tasks as required
Act as in-charge of the operation during assigned shifts or in the absence of direct supervisor
Yêu cầu
Experience in F&B operations, preferably in Room Service or high-volume service environments
Strong understanding of order flow, service coordination, and delivery standards
Ability to supervise and support team performance in a fast-paced environment
Good leadership skills with the ability to train and motivate team members
Strong attention to detail with good organizational and problem-solving skills
Ability to handle guest requests and feedback effectively
Able to work under pressure and manage peak service periods
Good command of English is an advantage
Quyền lợi
Employee benefit card offering discounted rates at Accor hotels worldwide.
Develop your talent through Accor's learning programs.
Opportunity to grow within your property and across the world.
Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
Competitive salary and service charge based on experience and ability.
Top-tier service charge and 100% salary during the probation period.
Offer accommodation and meals for candidates from other provinces.
Shuttle bus for candidates in Nha Trang and fuel allowance for those in Cam Ranh and Cam Lam.
24/7 insurance coverage from the first day of probation.
Full benefits under labor laws.
Thông tin khác
Số lượng
1
Nơi làm việc
Huyện Cam Lâm - Khánh Hòa
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ
Resort/ Khu Du lịch
Nhà hàng/ Bar/ Pub
Ngành nghề
Ẩm thực
Vị trí
Outlet Manager
Cập nhật
24/[protected info]
Thông tin chung
Nơi làm việc
- Nơi làm việc
- Huyện Cam Lâm - Khánh Hòa