Description
To assist Flight Operations Manager on the Civil Aviation Administration of China (CAAC) and
Air Traffic Control (ATC) coordination and issue resolution, enhance operational efficiency to
ensure FedEx air traffic operations run smoothly.
Knowledge, Skills and Abilities Required
▪ Knowledge of aircraft traffic control, air traffic management, and ability to effectively
communicate changes with aircraft dispatchers.
▪ Able to cover shifts in Ramp Tower.
▪ Able to communicate effectively in both English and Chinese verbally and in written
form.
▪ Able to make decisions, solve problems, resolve conflicts, and negotiate with others.
▪ Must have good interpersonal skills, be open-minded, and be able to apply social
perceptiveness when communicating with others.
▪ Able to work night shift and be flexible on working hours.
▪ Preferably with an air traffic controller certificate from an Air Navigation Service
Provider (ANSP), or an aircraft dispatcher certificate.
Areas of Responsibility
• Assist GOC/NOC with adjustment of flight slots and application for additional or ad-
hoc flight slots in China airspace.
• Assist GOC/NOC with re-timed or delayed flights in China airspace.
• Review Summer and Winter flight schedule changes and brief leadership team as
needed.
• Develop training units for FedEx Pilots operating into Guangzhou Airport and APAC
HUB to ensure proper adherence to ATC procedures.
• At the direction of the Flight Operations Manager, the ATM Project Administrator will
assist in coordinating with all stake holders to maintain the CCAR-129 and add
scheduled and alternate operations airports.
• Under the direction of the Flight Operations Manager, the ATM Project Admin will
liaise with CAAC to report aviation-related safety issues.
• Assist in communications with local ATC regarding changes to airports or runway
construction, advance notice of NOTAMs, or any airfield-related events which could
impact FedEx Operations.
• Assist Flight Operations Manager with audits of Ramp Tower Controllers and Ramp
Tower operations.
• Perform regular performance review, identify improvement opportunities and
enhance efficiency in APAC Flight Operations.
• Assist Flight Operations Manager on investigating and resolving any concerns raised
by ATMB or CAAC regarding the operation of FedEx flights.
• Under the direction of the Flight Operations Manager, provide support to Ramp
Tower Controllers when needed.
• Train, support and guide new Ramp Tower Controllers through On-The-Job training.
• Completes special reports, projects and other related duties as assigned
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.
All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Our Company
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
Our Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
Our Culture
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970's. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today's global marketplace.