- Chi tiết công việc
- Giới thiệu công ty
Mức lương: Thỏa thuận
Loại hình: Toàn thời gian
Chức vụ: Quản lý
Mô tả công việc
Search for customer information through many different channels to build a potential customer system.
Proactively contact potential customers in the self-search list or from the hotel's data system to introduce services and party incentives suitable for each season
Understand the products well to advise customers according to the customer's requirements
Work with F&B Manager, Chef, and banquet staff on event planning - ensuring all guests' requests are best served.
Conduct contract signing procedures with customers who agree to use the service.
Timely support and answer requests and complaints from customers.
After closing the contract with the customer, sales staff coordinate with the banquet department and related departments to implement the contract, ensuring the customer's requirements.
Monitor the contract implementation process and service quality so that customers receive the best value.
Proactively send preferential and promotional information to old customers to persuade them to use the hotel's services again
Coordinate with relevant departments to quickly fix problems that arise during customers' use of services.
Monitor the contract liquidation process, support the accounting department in debt collection.
Coordinate with the Marketing department to plan and implement promotional programs on holidays and New Year; Customer Gratitude;
Introducing new products and services to reach and attract customers.
Proactively contact potential customers in the self-search list or from the hotel's data system to introduce services and party incentives suitable for each season
Understand the products well to advise customers according to the customer's requirements
Work with F&B Manager, Chef, and banquet staff on event planning - ensuring all guests' requests are best served.
Conduct contract signing procedures with customers who agree to use the service.
Timely support and answer requests and complaints from customers.
After closing the contract with the customer, sales staff coordinate with the banquet department and related departments to implement the contract, ensuring the customer's requirements.
Monitor the contract implementation process and service quality so that customers receive the best value.
Proactively send preferential and promotional information to old customers to persuade them to use the hotel's services again
Coordinate with relevant departments to quickly fix problems that arise during customers' use of services.
Monitor the contract liquidation process, support the accounting department in debt collection.
Coordinate with the Marketing department to plan and implement promotional programs on holidays and New Year; Customer Gratitude;
Introducing new products and services to reach and attract customers.
Yêu cầu công việc
Good market analysis and customer search skills
Computer knowledge and experience in MS Office programs/ PMS.
Ability to work independently and as part of a team.
Leadership skills, communication skills.
Organizational capability.
Good command of English both in speaking and writing
Qualifications: Diploma or degree in Hospitality Management or related fields
Experience: At least 02-years' experience in the same position with a local/ internationally branded hotel or serviced residence
Computer knowledge and experience in MS Office programs/ PMS.
Ability to work independently and as part of a team.
Leadership skills, communication skills.
Organizational capability.
Good command of English both in speaking and writing
Qualifications: Diploma or degree in Hospitality Management or related fields
Experience: At least 02-years' experience in the same position with a local/ internationally branded hotel or serviced residence
Quyền lợi được hưởng
Competitive salary & full-service charge in the probationary period
Duty meal, motorbike parking
Other benefits according to Hotel's policy
Duty meal, motorbike parking
Other benefits according to Hotel's policy
Nộp hồ sơ liên hệ
Nhân Sự
FTE Ba Dinh Hotel
Giới thiệu công ty
Xem trang công ty
Với vị trí trung tâm thuận lợi, FTE Ba Dinh Hotel là điểm dừng chân lý tưởng của du khách trong và ngoài nước mỗi khi có chuyến công tác hay du lịch cùng bạn bè và người thân. Đến với FTE Ba Dinh Hotel, chúng tôi hy vọng sẽ đem lại cho quý khách những trải nghiệm thú vị và hài lòng nhất.
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