Bartender - Nhân viên Pha chế

- Offer a consistently warm, professional welcome and farewell to guests and clients on their arrival at and departure from the catering area, maintaining impeccable posture and presentation at all times.
- Help the Hostess or Bar Manager to seat clients at their assigned table. Greet clients politely and tell them one's name, informing them that you will be in charge of serving them.
- Depending on the type of service, provide menus, take orders and serve clients drinks, etc., following established procedures and standards of quality at all times. Service must be done quickly and quietly, taking care to interject only at opportune moments.
- Take drinks orders accurately, checking requests with clients to prevent confusion. Offer specialities and a wine service, and make drink suggestions to increase sales.
- Give orders to the bar for preparation, communicating with the bar assistant to ensure timely and efficient service.
- Continually and discreetly observe clients during service to measure their degree of satisfaction, and take any necessary actions to anticipate their desires or correct any faults.
- Serve drinks as soon as they are ready. Any drinks that are not to the client's satisfaction should be removed immediately. If it is a simple matter, return the drink to the bar. If it is a more important issue, inform the supervisor immediately.
- Take care when carrying prepared orders to avoid accidents and to meet safety standards at al times.
- Have the bill ready when requested and strictly follow set procedures for collecting payment for bar bills, depending on the method of payment. One must earn a tip - one never requests it.
- When clients make to leave, and if time permits it, pull back their chairs and say goodbye thanking them for their visit, inviting them to return.