-Liaise development team and stakeholders to arrange the backlog and prioritize the implementation of projects/change requests from business units
-Plan the development and monitor the progress of developing features according to priority order in the backlog
-Create and manage tickets (Feature, User story, Issue/Bug) to track implementation progress and ensure projects go-live on schedule
-Clarify change requirements and unify implementation scope from relevant business units
-Work closely with relevant parties: development, operations, design teams... to build sample designs and deploy solutions.
-Analyze change requests and create tickets for the development team (Feature, User story, Issue/Bug)
-Organize grooming meetings to present change requirements to the development team and relevant parties
-Discuss and confirm the estimated implementation timeline of related projects
-Support the development team to clarify requirements that arise while developing features that were not previously clarified in the request form
-Support SIT and UAT testing process
-Support the collection and checking of documents related to the software development process such as: BRD/CR, UAT Sign off, Production Deployment Form
-Manage creating, updating, storing, and connecting related to the Business Analysis documents (Business Requirement Specification, Technical Requirement Specification.,...) and works on the internal storage system
-Complete related Business Analysis reports
-Other tasks as assigned by upper manager.