Business Analyst Agile, English

WE NEED YOU ON OUR TEAM!
You will be part of a young and motivated team, driving continuous improvement across our processes and systems at Parcel Perform. You will have a direct impact on the success of the company, and support the growth of our applications that help customers track e-commerce shipments around the globe. We look for a new team member to accomplish the following with us:

• Manage the end-to-end processes for accomplishing key business services, from request intake through final delivery.
• Analyze core business processes to identify opportunities for improvement and growth.
• Drive implementation of process improvements to ensure long-term sustainability and efficiency.
• Communicate across internal and external teams to align all stakeholders in meeting and exceeding delivery expectations.
• Collaborate with product and development teams to build meaningful features to remove pain points and accelerate processes.
• Maximize your efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm.
• In summary, you will be managing the end-to-end processes for key business services, and ensuring these are continuously upgraded over time.

We at Parcel Perform believe in innovation, energy and resourcefulness for everything we do. We will not stop to exceed customer expectations and build products that we can be proud of, and need you to help us to accomplish this. You need to share in this drive and bring along the following:

• At least 2 years of working at relevant positions in a software company.
• Process management experience, with a track record of coordinating multiple stakeholders across business functions to execute complex projects.
• Excellent critical thinking, organizational, and communication skills.
• Proven analysis and problem-solving skills to drive the right solutions for our customers.
• Adaptability to handle rapidly-changing requirements and prioritization, and multiple ongoing projects at once.
• A bias toward quick action and proactive communication.
• A background in computer science, software engineering, or other technical fields is required.
• Documentation experience is a plus.
• Good to have: background in retail, e-commerce, logistics, or transportation technologies.

WHAT YOU WILL RECEIVE IN RETURN!

• The competitive compensation package, and a preference for internal promotions.
• Unlimited leave plan
• Flexible working hours, and open environment. Work From Home is available by requests
• Premium insurance and annual medical checkup
• Free lunch, free fruit, snacks are provided.
• Weekly 1-1 catch-up for training and career development, team bonding events, various training programs.
• Unlimited to O'Reilly technical materials.
• Opportunities to work alongside people from around the world that share the same passion and dedication.
• Locating in a quiet area with little traffic, full of natural light and within walking distance to many convenient facilities, our office in Ho Chi Minh City makes work-life integration to the fullest.