Responsibilities
Facilitate and lead business workshops with stakeholders across multiple departments to capture requirements.
Analyze business processes for ERP implementation projects and identify improvement opportunities.
Perform gap analysis to identify discrepancies between current operations and system capabilities.
Gather, validate, and document functional requirements into detailed Software Requirements Specifications (SRS).
Define project scope and implementation phases using Work Breakdown Structure (WBS).
Work closely with the Solution Architect (SA) to ensure the SRS is accurately translated into technical scope.
Deliverables
Business process documentation (AS-IS & TO-BE)
Functional Requirements Specification (FRS)
User flows and process mapping diagrams
Feature prioritization for implementation phases
Requirements
4+ years of experience as a Business Analyst on ERP or large-scale enterprise software projects.
Strong analytical skills with the ability to evaluate business processes and identify gaps.
Solid documentation skills, particularly in writing clear and structured SRS.
Good understanding of scope management and project structuring.
Proficiency with tools such as Confluence, Miro, Lucidchart, or equivalent.
Strong written and verbal communication skills in English.
Detail-oriented with the ability to manage multiple workstreams simultaneously.
Willingness and availability to work onsite in Singapore during the Discovery Phase.
Why You'll Love Working Here
Competitive salary with performance-based bonuses and annual reviews
Dynamic, open, and collaborative working environment
Opportunities to work with international clients and projects
Continuous learning through training, workshops, and real project exposure
Clear career growth path with opportunities to take on leadership roles
Location: Vietnam (HCM / Hanoi / Danang) with onsite assignment in Singapore during discovery phase
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