Business Analyst -Ecom

1. Responsibilities:
 Partner with stakeholders across business units (ex: EC sales, operation) to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams.
 Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties.
 Author, gather, validate and update internal and external documentation, and formally initiate and deliver requirements and documentation.
 Conduct daily systems analytics to maximize effectiveness and troubleshoot problems.
 Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations.
 Communicate with project managers to ensure that business operations are closely monitored and potential risks are mitigated.
 Modelling business processes and identifying opportunities for process improvements.
 Identifying issues, risks and benefits of existing and proposed solutions and outlining business impacts.
 Simplifying information and deciphering technical jargon so it is easily understood by the whole team.
 Gather information through process mapping, flow-charting, and workshops. This information can then be used to develop better process engineering.
 They gather data, analyze, and make recommendations to meet project objectives.
 Evaluate employee needs, internal workflows, business processes and make evidence-based recommendations to support process improvements.