Business Analyst ecommerce, BA, IT

Top 3 Reasons To Join Us
The world of passion, challenge, innovation
We're a family of young souls united by talents
Passions and Trust
The Job
Responsibilities
Gather information:
Assisting users and stakeholders to requirements and suggest ideas;
Synthesizing information, business processes, and system requirements from relevant stakeholders, then categorizing and prioritizing them;
Solutions building:
Participating in feature design and product roadmap development;
Defining solutions meeting the needs of stakeholders and business requirements, oriented towards simplification as much as possible;
Documenting:
Proficient in writing some main documents for BA: BRD, SRS, FRS, Stories, Use Case Diagram, Functional Decomposition Diagram, Process Modeling, Wireframe, Prototype;
Ensuring that documents and requirements are reliable and useful for the product team and users;
Collaboration:
Good at eliciting skills to gather as much as possible domain-related information and requirements to build exact solutions meeting their needs;
Willing to work with every department with the purpose of developing the best product;
Supporting product education for users with the Customer Support Team;
Testing and Evaluation:
Implementing basic testing tasks (defining testing scenarios, testing, and verifying any bugs or issues);
Evaluating solutions;
Your Skills and Experience
Essential:
2 years of experience in relevant positions;
Bachelor's degree in business, analytics, statistics, or a related field;
Outstanding verbal and written communication skills;
Good at working with UML, BPMN, software analysis, design tools, and techniques;
Knowledge and understanding, as well as experience in software development;
Influenced English skills are required;
Good at problem analysis and problem solving skills;
Good logical thinking and multi-tasking skills;
Desirable:
Experience in e-commerce and is a plus;
Formal business analysis qualification (PBA, CBAP, CCBA, etc.) is a plus;
Having taken any Business Analysis courses and having worked on this job for a long time is preferred;
Easy to adapt and willing to study new knowledge to optimize the work flow and results;
Detail-oriented, careful, patient, enthusiastic, and responsible;
Why You'll Love Working Here
We believe that motivation & personality of the employees are the only shortcut to the promotion of the corporate and contributions to the society. We will try our best to create a corporate environment where all employees can realize their dreams and goals.
Featured benefits include:
Monday - Friday/ 9am - 6pm
Have opportunity to work with global merchants and join the dynamic, young and friendly project team; stable career path;
Attractive salary based on skills and experience; 13th month salary & seniority bonus; Employee's marriage, maternity bonus; Birthday voucher gift;
Annual salary review;
PTI Healthcare, annual health check;
Regular technical seminar & external/ internal training courses;
Providing free coffee, tea & snack;
Internal engagement events: Teambuilding; Town-hall, birthday gift voucher, mid-autumn, new year and kick-off parties, yearly company trip;
FireGroup Sports Clubs: Running, Football, Badminton, etc;
Laptop/ PC/ Monitor are provided