Business Analyst intern

Onpoint is the largest E-commerce enabler in Vietnam, providing end-to-end services, helping brands to accelerate and become more successful online in Vietnam and SEA region. Onpoint's mission is to make E-commerce easy for brands, to create sustainable values for businesses, consumers, and partners.
It's a privilege for us to serve top tier clients. Our integrated capabilities encompass all aspects of the E-commerce value chain covering store commercial and operations, digital marketing, customer services, warehousing, and fulfillment. We help a brand execute their E-com strategies by selling their goods directly to customers online or by providing services to assist with their E-com operations. Our business ranges from the largest online shopping platforms as well as social shopping channels.
Since day one, we have dedicated ourselves to the needs of our brand partners. We work closely to ensure our direction and thought processes are tightly aligned with their needs
Join us, make a difference, and create value for life!
Follow www.linkedin.com/company/onpointvn/ for the latest news and career opportunities!
Reporting to the Head Of Incubation Zone you will be responsible for📷:
● Collaborate with other business functions with a product-centric and customer-centric approach to allow the product to achieve product-market-fit
● Gather intelligence related to the needs and pain-points of customers through different tools and work with the Product Owner to build prototypes and suggest product improvements to increase product-market-fit
● Develop customer support processes and incorporate customer experience strategies to improve customer experience and to channel customers' feedbacks to relevant functions to further optimise our products and service quality
● Perform market research and competitor analysis to facilitate business's decision-making process
● Explore and evaluate new ideas and opportunities for the Incubation Programme.
In order to succeed in the role, you should ideally have:
● Final year student or university graduate from high-ranking universities
● Analytical mind and a strong business acumen
● Strong bias for actions to achieve positive outcomes for business
● Problem-solving skills and attention to detail are essential
● High levels of creativity and details orientation
● Ability to multitask
● Fluency in English and Vietnamese
● Great interest in working in a high-commitment and nimble startup environment