Business Analyst/Product OwnerCông ty Cổ phần Vàng bạc Đá quý Phú Nhuận - PNJ

1. Conducting for the digital solutions based on the needs of supply chain division (25%)
Coordinate with stakeholders to gather business and system requirements from supply chain departments.
Conducting analysis, collect, prototype, design grid to determine best solutions for solving supply chain issues.
Coordinate with PMO team in managing project plan which includes business requirements, design specifications, backlogs and obtain approvals.
2. Project Management (25%)
- Supporting to lead in project administration tasks, i.e., setup scrum meeting, note down meeting minutes and follow up with action items, etc.
- Cooperate with IT Team in developing IT framework and solutions in line with plans.
- Create and file comprehensive product documentation.
- Constantly work towards improving and reporting on the performance and user experience as measured against key metric & qualitative goals.
3. Delivering Product (25%)
Manage product delivery plan, including planning, scheduling, and execution.
Work closely with project managers, developers, and other stakeholders to ensure that projects are delivered on time, within budget, and to the highest quality standards
Identify and mitigate risks and issues that may impact project delivery and ensure contingency plans are in place.
Develop and maintain strong relationships with customers, ensuring their needs and expectations are met.
Gain KPIs and successful metrics to identify areas for improvement and implement process improvements as necessary.
4. Change Management (25%)
Develop and implement change management plans and strategies to support organizational changes in order to ulitize the project value.
Lead change management activities, including stakeholder engagement, communication planning, and employee readiness assessments.
Work closely with project managers and stakeholders to identify the impacts of changes.
Provide trainning/ coaching and support to managers and employees to ensure successful adoption of changes.