Business AnalystPublic Bank Vietnam - Thanh Xuan Branch

Job Description

Business Analyst is responsible for implementing application systems to support the bank's business goals while striving for the highest quality. We aim to provide extensive system support by delivering reliable application solutions. We are seeking a skilled and experienced Business Analyst to join our team and contribute to the enhancement of our core banking system.

General Duties:

1) General

• Analysis, design, software development, enhancement, testing, and production support of applications related to the core banking system and its interfaces.


• Unit testing, test cases/test scenarios, production, and users' support and troubleshooting for the systems under management.


• Documentation, excellent oral and written communication skills.

2) Administrative

• Follows the policies and procedures of the bank, including but not limited to the Project Promotion, System Trouble Reporting, and Production Release Approval procedures.

3) Policy

• Obtain a basic understanding of the applicable rules and regulations that govern the Bank.


• Comply with the Bank's "Code of Conduct".

4) Management Responsibilities

• Provide management with status reports regularly and escalate issues or concerns appropriately.


• Provide production support; response to inquiries and troubleshooting in a timely manner.

• Strong understanding of core banking systems, with experience in analyzing and improving banking processes and workflows.


• Knowledge of banking products, services, and operations, with the ability to translate business needs into system requirements.


• Experience in working with core banking system vendors and understanding their product offerings.


• Familiar with banking regulations and compliance requirements.


• Strong analytical and problem-solving skills, with the ability to think critically and provide solutions to complex challenges.


• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders at all levels.


• Strong organizational and project management skills, with the ability to manage multiple priorities and meet deadlines.


• Attention to detail and a commitment to deliver high-quality work.


• A proactive and positive attitude, with a willingness to take on new challenges and learn new skills.


• Ability to learn with an overall course average of good or above for Fresher level.

• Outstanding career development opportunities
• High performance & dynamic working environment
• Great employment benefits
• Negotiate
• Insurance Coverage
• Allowance & additional salary payment
• Salary Review Annually
• 18 days full paid leave per year
• Training & Development
• Annually Health Checkup