Top 3 Reasons To Join Us
working in a dynamic and international environment
opportunity to learn new skills
possibility to be promoted
The Job
Your Skills and Experience
Why You'll Love Working Here
- Two-month probation with 100% of net salary
- One-year contract with potential extension based on the working performance
- Social, health, unemployment insurance & PIT payment policy
- PVI health insurance package
- Flexible working hour
- Working time: 8:30 - 18:00 (Monday - Friday). Days Off: Saturday - Sunday; holidays, Tet in accordance with Vietnam Labour Law and Christmas day
- 15 annual leaves
- A friendly, supportive, multicultural, and open-minded working environment with full potential to challenge and develop your skill and mindset; and with colleagues come from different nations: Vietnam, France, and African countries
- A chance to work with international organizations: Gavi, WHO, UNICEF; and the Ministry of Health in many foreign countries
Requirement Analysis & Documentation - Elicit, analyze, and document business needs through interviews, workshops, and observations.
- Develop clear Business Requirement Documents (BRDs), Functional Requirement Specifications (FRS), user stories, and process flows.
- Identify gaps and propose solutions to ensure feasibility and alignment with organizational goals.
Stakeholder Engagement - Collaborate with CEO, Business Owner, IT Project Manager, domain experts, and field teams to capture and refine requirements.
- Act as the primary contact for clarifying requirements during the project lifecycle.
- Facilitate communication across technical and non-technical teams.
Agile Project Support - Contribute to backlog refinement and sprint planning by providing well-defined requirements and acceptance criteria.
- Support the Product Owner in prioritizing features based on value and impact.
- Participate actively in daily stand-ups, sprint reviews, and retrospectives.
Quality Assurance & Validation - Support QA in designing test scenarios and validating outcomes against requirements.
- Facilitate User Acceptance Testing (UAT) with stakeholders and ensure traceability between requirements and delivered features.
- Ensure documentation is updated to reflect changes and lessons learned.
Process Improvement - Analyze workflows and propose enhancements to improve efficiency and effectiveness.
- Provide feedback to improve digital product adoption and usability.
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- Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field.
- Minimum 2-3 years of experience as a Business Analyst, preferably in digital health or technology projects.
- Strong knowledge of requirements gathering, analysis, and documentation methods.
- Familiarity with Agile/Scrum frameworks and experience working in cross-functional teams.
- Excellent communication and facilitation skills in English (French is an advantage).
- Strong problem-solving and analytical skills with attention to detail.
- Ability to create process diagrams, user flows, and mockups using relevant tools.
- Experience in global health or low- and middle-income country (LMIC) contexts is an asset.
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