Elicit, analyze, and document business needs through interviews, workshops, and observations.
Develop clear Business Requirement Documents (BRDs), Functional Requirement Specifications (FRS), user stories, and process flows.
Identify gaps and propose solutions to ensure feasibility and alignment with organizational goals.

Stakeholder Engagement

Collaborate with CEO, Business Owner, IT Project Manager, domain experts, and field teams to capture and refine requirements.
Act as the primary contact for clarifying requirements during the project lifecycle.
Facilitate communication across technical and non-technical teams.

Agile Project Support

Contribute to backlog refinement and sprint planning by providing well-defined requirements and acceptance criteria.
Support the Product Owner in prioritizing features based on value and impact.
Participate actively in daily stand-ups, sprint reviews, and retrospectives.

Quality Assurance & Validation

Support QA in designing test scenarios and validating outcomes against requirements.
Facilitate User Acceptance Testing (UAT) with stakeholders and ensure traceability between requirements and delivered features.
Ensure documentation is updated to reflect changes and lessons learned.

Process Improvement

Analyze workflows and propose enhancements to improve efficiency and effectiveness.
Provide feedback to improve digital product adoption and usability.

Your Skills and Experience

Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field.
Minimum 2-3 years of experience as a Business Analyst, preferably in digital health or technology projects.
Strong knowledge of requirements gathering, analysis, and documentation methods.
Familiarity with Agile/Scrum frameworks and experience working in cross-functional teams.
Excellent communication and facilitation skills in English (French is an advantage).
Strong problem-solving and analytical skills with attention to detail.
Ability to create process diagrams, user flows, and mockups using relevant tools.
Experience in global health or low- and middle-income country (LMIC) contexts is an asset.

Why You'll Love Working Here

Two-month probation with 100% of net salary
One-year contract with potential extension based on the working performance
Social, health, unemployment insurance & PIT payment policy
PVI health insurance package
Flexible working hour
Working time: 8:30 - 18:00 (Monday - Friday). Days Off: Saturday - Sunday; holidays, Tet in accordance with Vietnam Labour Law and Christmas day
15 annual leaves
A friendly, supportive, multicultural, and open-minded working environment with full potential to challenge and develop your skill and mindset; and with colleagues come from different nations: Vietnam, France, and African countries
A chance to work with international organizations: Gavi, WHO, UNICEF; and the Ministry of Health in many foreign countries

Yêu cầu

Business Analysis, Wireframing, User story, Agile, FRS, BRD

Quyền lợi

Two-month probation with 100% of net salary
One-year contract with potential extension based on the working performance
Social, health, unemployment insurance & PIT payment policy
PVI health insurance package
Flexible working hour
Working time: 8:30 - 18:00 (Monday - Friday). Days Off: Saturday - Sunday; holidays, Tet in accordance with Vietnam Labour Law and Christmas day
15 annual leaves
A friendly, supportive, multicultural, and open-minded working environment with full potential to challenge and develop your skill and mindset; and with colleagues come from different nations: Vietnam, France, and African countries
A chance to work with international organizations: Gavi, WHO, UNICEF; and the Ministry of Health in many foreign countries

Thông tin chung

Thu nhập: You'll love it

Nơi làm việc

1st floor, Doc Ngu Street, Lieu Giai Ward, Ba Dinh, Ha Noi

Cách thức ứng tuyển

Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:

Hạn nộp: 09/12/2025

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GaneshAID is a nonprofit consultancy firm that serves the public health sector and specializes in preventing and controlling communicable and non-communicable diseases in Asia and Africa. We combine creativity and expertise to design transformative solutions that are tailored to our clients'...

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