Mô tả công việc
Gathering and documenting business requirements
Requirements Traceability
Analyse data and workflows
Manage delivery tracking tools
Support testing and acceptance
Report metrics and progress
Ensuring traceability across change initiatives
Writing workflows and process documentation
Managing work items and backlogs in Rally
Identifying inefficiencies and redundant processes
Performing data analysis to support decision-making
Driving process automation and tool consolidation
Recommending improvements across Workplace streams
Producing reporting, metrics, and dashboards
Aligning productivity opportunities with organisational goals
Supporting operational and process-driven activities
Maintaining continuity in tracking and delivery outcomes
Yêu cầu
Active Directory-access control and user management
Power BI-dashboarding and data visualisation
Excel (advanced)-data analysis and reporting
SQL-data querying and extraction
ServiceNow (Service NAB)-service management and ticketing
SharePoint / OneDrive / Teams-document and collaboration management
Confluence-documentation and knowledge sharing
JIRA-agile delivery and backlog tracking
SailPoint IIQ (myID)-identity and access management
Active Directory-access control and user management
Quyền lợi
Competitive salary, health insurance covered for employee and dependents
Working on international projects. Professional and dynamic working environment
Achieving valuable experience with variety projects, new technologies and hundreds of talents
Receiving training opportunities including many technical seminars and soft skill training courses
Good opportunity for promotion through regular performance review system
Thông tin chung