Mô tả Công việc
1. Business Requirement Analysis
• Work closely with Product Owners,
Project Managers, and relevant stakeholders to identify, analyze, and document business requirements.
• Analyze business rules, functional requirements, and process logic to ensure clarity and feasibility.
• Translate business requirements into detailed functional specifications for development teams.
2. Documentation & Solution Design Support
• Create, maintain, and update business and functional documentation, including but not limited to:
+ Process flows and flowcharts
+ Activity, sequence, and use-case diagrams
+ Wireframes and screen mockups
+ API mapping and integration documents
3. Testing, Training & Go-live Support
• Prepare and coordinate User Acceptance Testing (UAT) plans and go-live plans.
• Support business teams during testing and training activities.
• Guide users on system usage and provide functional support when required.
4. System Operation & Issue Management
• Support business teams in system configuration, parameter setup, and workflow management.
• Monitor, track, and coordinate resolution of issues arising in the production environment.
• Collaborate with relevant IT and development teams to ensure timely issue resolution.
5. Coordination & Reporting
• Report directly to the DL Manager on task progress, issues, and deliverables.
6. Other tasks as assigned by the manager