Business Development Executive (Key Account Management)

The Company:
ADEN was founded in Vietnam in 1997 by French entrepreneur Joachim POYLO and has become over the years a leading SMART facility management provider in South-East Asia, with a strong presence in China, Vietnam, Indonesia, Malaysia, Japan or Myanmar... Our business is to offer one-stop solutions to help our customers focus on their core business and improve the wellbeing of their employees. Within our smart IFM (Integrated Facility Management) offer, our core business lines are energy services, Building Management Systems, maintenance, security, food services, hygiene solutions, HR management solutions and movable assets rental services.
We have over 26,000 employees worldwide, with more than 3,000 in Vietnam, between Hanoi, Ho Chi Minh City and Da Nang. We serve more than 1,000 clients worldwide. Our clients include factories, R&D Centers, office buildings, residential areas, hotels, schools, hospital/clinics as well as oil, gas and mining companies for our remote management projects.
We are a people-oriented company. Our greatest pride is the men and women who bring our business to life around the world every day. To join ADEN means that you share in our values and will share our rapid development in Vietnam or abroad. We are committed to providing an open environment for all our team members to build their careers and their dreams and deliver their best!
JOB SUMMARY:
As a Business Development Executive, you will play a critical role in identifying and pursuing new business opportunities and managing existing client relationships. This position requires a strategic approach to business development, strong leadership, and exceptional account management skills.
KEY RESPONSIBILITIES:
• Business development:
- Develop and implement strategic business development plans to achieve revenue targets.
- Identify and evaluate new market opportunities, industry trends, and potential clients.
- Cultivate and maintain relationships with key stakeholders and decision-makers in target organizations.
- Conduct in-depth market research and competitive analysis to identify growth opportunities related to IFM - Intergrated Facility Management such as : catering, cleaning, security, maintenance and other facility management services for office buildings, residencial buildings, factories, hotels, schools, ... etc.
• Client relationship management:
- Oversee the management of existing client accounts to ensure satisfaction and retention.
- Act as a senior point of contact for key clients, addressing complex issues and strategic concerns.
- Develop and implement account plans to maximize client growth and loyalty.
- Be responsible for collaborating with cross-functional teams (Operations, HR, Supply chain, ...) to identify and solve problems to bring them to fruition.