Business Development Manager

Mô tả Công việc
WHAT YOU'LL DO
Merchant acquisition and onboarding
Responsible for defining the merchant acquisition and onboarding strategy including corporate merchants, local SMB merchants for Lalamove logistic services.
Responsible for monitoring end-to-end deal making/ deal closing for Enterprise-level Merchants and Partners.
Provide direction and drive execution for various sales funnels - field sales, inbound sales and telesales.
Account Management
Lead with the Key Account Management team to develop go-to-market initiatives to increase revenue, meet objectives and cross-sell different product verticals to merchants.
Manage key merchant accounts by ensuring you understand your merchants' business objectives, pain points and provide the right products and services across Lalamove to ensure continuous engagement.
Be the point of contact for the merchant, understand their business objectives, resolve issues quickly.
P&L Management & Sales Cadence: manage the corporate sales pipeline and maintain revenue leadership. Provide regular reporting and forecasting to local and regional management.
New Businesses/Product
Collaborate with cross functional teams including representation from Marketing, Product, Driver Operations, Customer Services and Regional team to drive launch new products / services with merchants / partners.
Team Management
Support to build and maintain a high performing team with a best in class team culture. Provide coaching and continuous professional development of teammates.