Business Development OR Account Management Representative (Korean/ Chinese Language)

• To meet, greet and assist all guests enthusiastically and in any way possible,
• To work at the Club Desk and on the Gaming floor to assist guests with inquiries and to advise and sell marketing promotions,
• To Sign guests up to The Rewards,
• To assist guests with promotional redemption and the issue other promotion benefit if necessary ,
• Offer and arrange complimentary item/goodies for guests,
• Must continually strive to outperform and exceed guest expectations, be customer focused and possess a genuine devotion to assisting people,
• To be a 'wealth of information', aware of current and future gaming promotions and events, in addition to "Marketing Team" activity.
• To be an integral part of the guests 'entertainment experience'.
• To actively pass on Guest complaints, compliments or comments to Management / Marketing Team.
• To perform any other reasonable duty as requested by management.