Business Development Specialist (B2B SaaS/ Hybrid)

As a Business Development Specialist, you will be at the forefront of our expansion efforts. This role will involve representing our company, developing effective sales processes, and maintaining strong customer relationships globally.
Sales & Market Expansion:
Proactively search for potential customers from various data sources, including cold data, personal network data, partner channel data, data generated by the marketing team,... and convert them into paying customers
Establish relationships, understand, and absorb customer needs and problems.
Proactively identify and pursue new business opportunities in both Vietnamese and global markets.
Process Development:
Collaborate with the CEO and Project Manager to design, build, and optimize the sales process
Create and refine sales processes from initial contact to deal closure.
Monitor and optimize processes to ensure efficiency and effectiveness.
Customer Relationship Management:
Build and sustain long-term relationships with clients, ensuring high levels of satisfaction and repeat business.
Address customer issues and provide ongoing support to enhance their experience with our products.