Mô tả công việc
1. Team Management & Provincial Market Development (40%)
Manage, train, and develop the Market Development Staff team; allocate KPIs, monitor performance, and conduct regular coaching.
Build and implement plans to expand the new customer base in key areas (industrial zones, wholesale clusters, high-density commercial areas).
Optimize coverage areas and resource allocation to maximize team productivity and customer density in each territory.
2. Growth & Retention of the Existing Customer Base (40%)
Manage the active rate, retention rate, and churn rate of the existing customer base by tracking usage behavior and conducting periodic account reviews with key customers.
Increase wallet share through upselling/cross-selling of the service portfolio.
Develop customer reactivation programs and retention strategies for high-value customer segments through SLAs and service quality.
3. Cross-Department Collaboration & Business Improvement (20%)
Coordinate with Marketing to implement programs that attract new customers and build the Ahamove brand in provincial markets.
Coordinate with Operations to ensure supply capacity and service quality meet market demand.
Plan, track, and report on business results periodically; ensure the team meets its sales targets.
Participate in market expansion projects and fully comply with company regulations and policies.
Yêu cầu
Bachelor's degree in Economics, Business Administration, Marketing, or a related field.
At least 3 years of experience in business development/sales, including a minimum of 1 year in a team management position, within industries such as: FMCG, retail, e-wallets, electronic payment gateways, transportation/logistics companies, or on-demand delivery.
Candidates with experience developing and expanding markets in provincial areas or new markets are preferred.
Leadership skills, team management, coaching, and staff development. Ability in strategic planning and data analysis thinking. Proficient in Microsoft Office (Excel, Word, PowerPoint).
Excellent communication, persuasion, and negotiation skills.
Proactive, with strategic thinking and a results-oriented mindset.
Energetic, persistent, adapts well to a fast-paced environment, and willing to travel regularly between Ho Chi Minh City, Dong Nai, Da Nang, Hai Phong, etc. (Hybrid work arrangement).
Quyền lợi
Physical Wellbeing Benefit
General Insurance, Medical check-up, Accident Insurance, Healthcare Insurance
Emotional Wellbeing Benefit
Company Trip, Year End Party, Aha Hour Activities, Special Day Gifts, Aha Club (Badminton, Soccer)
Financial Wellbeing Benefit
Grab/Be For Work (Tech/Lead Level), Workplace Relocation, 13th Month Salary, PP Appreciate, Annual Leave Remain
Thông tin chung