Business Development Team Leader (Expansion)

1. Team Management & Provincial Market Development (40%)
Manage, train, and develop the Market Development Staff team; allocate KPIs, monitor performance, and conduct regular coaching.
Build and implement plans to expand the new customer base in key areas (industrial zones, wholesale clusters, high-density commercial areas).
Optimize coverage areas and resource allocation to maximize team productivity and customer density in each territory.
2. Growth & Retention of the Existing Customer Base (40%)
Manage the active rate, retention rate, and churn rate of the existing customer base by tracking usage behavior and conducting periodic account reviews with key customers.
Increase wallet share through upselling/cross-selling of the service portfolio.
Develop customer reactivation programs and retention strategies for high-value customer segments through SLAs and service quality.
3. Cross-Department Collaboration & Business Improvement (20%)
Coordinate with Marketing to implement programs that attract new customers and build the Ahamove brand in provincial markets.
Coordinate with Operations to ensure supply capacity and service quality meet market demand.
Plan, track, and report on business results periodically; ensure the team meets its sales targets.
Participate in market expansion projects and fully comply with company regulations and policies.