C&B Supervisor/Assistant C&B Manager

 Monitor and ensure labor contract renewal process for all associates to be done in a timely basis.
 Coordinate with Human Resources Manager on the expatriates' issues including labor contract, work permit application, monthly attendance, annual leave balance and other benefit programs.
 Be pro-active in streaming Human Resources practices and sourcing new ways to improve current systems.
 Maintain an efficient trace system.
 Co-ordinate the Cares Shares program quarterly and annually.
 Co-ordinate with Human Resources Director to organize associate's events and activities.
 Carry out any additional duties as requested by the Human Resources Director or Hotel Management.
 Coordinate and facilitate Orientation program.
 Coordinate social outing for morale as requested by the Human Resources Director.
HR Operations & Employee Data Management (Shared Services & Outsourcing)
 Responsible for providing HR administration and employee data management services to Board of Management.
 Manage and process employee records and information within the system.
 Perform routine data audits and ensures employee data are up-to-date and accurate.
 Engage in back-office and transaction services such as performance management records, leave and exit administration.
Assists Management
 Listen to hourly employees' suggestions for improving how work is done and how guests are served, gaining management support as needed to act upon suggestions.
 Coordinate tasks and work with other departments to ensure that the department runs efficiently.
 Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory).
 Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.
 Ensure employee compliance with company standards and policies and external regulations (e.g., safety, OSHA, department-specific procedures such as food standards).
 Assist management in counseling hourly employees on work related concerns and issues to ensure satisfaction and productivity.
Administration
 Maintain confidentiality and security of employee and property records, files, and information.
 Answer phone calls and record messages.
 Ensure accurate maintenance of all employee records and files
Communications and Relations
 Post all necessary legal or regulatory notices related to Human Resources in view of all employees as required by law.
 Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines.
 Assist and support management and the leadership team with handling and resolving Human Resources issues.
 Inform Human Resources management of issues related to employee relations within the division or property.
 Assist in monitoring/tracking employee relations issues including resolution and follow-up of issues.
 Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs.
 Observe and monitor employee and manager activities to ensure compliance with company policies and procedures.
Safety and Security
 Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
 Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
 Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
 Follow Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc., including using Material Safety Data Sheets (MSDS).
 Maintain awareness of undesirable persons on property premises.
 Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
 Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
 Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
Policies and Procedures
 Protect the privacy and security of guests and coworkers.
 Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
 Maintain confidentiality of proprietary materials and information.
 Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
 Perform other reasonable job duties as requested by Supervisors.
Working with Others
 Support all co-workers and treat them with dignity and respect.
 Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
 Actively listen to and consider the concerns of other employees, responding appropriately and effectively.
 Develop and maintain positive and productive working relationships with other employees and departments.
 Partner with and assist others to promote an environment of teamwork and achieve common goals.