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STEP 1:
Please send your CV to this email to submit your application directly to the company:
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STEP 2:
Kindly scroll to the bottom of this page and complete the short VinUni Tracking Form.
Filling out this form alone does not count as applying. Kindly remind this form is not part of the company's application process. It only helps Careers, Alumni, Industry and Development (CAID) Department discover more opportunities and follow up in case of system issues.
SPA RECEPTIONIST TRAINEE
The Spa Receptionist Trainee is responsible for warmly welcoming the guests, taking spa reservations, answering all enquiries and promote the Spa menu and retail product offerings.
THE ROLE
Answering all incoming phone calls, assisting guests with questions regarding Spa offerings, appointment availability, length and cost of treatments.
Escort guests and or potential clients on an orientation of Spa & Wellness facilities, introduce and promote special treatments and or packages that is in line with what the guest/client is looking for.
Have strong knowledge of all aspects of the Spa & Wellness facilities, policies and procedures. Promote and upsell sales of retail products and services to meet monthly departmental goals.
Maintains strong working relationships with other departments to ensure effective communications for operational issues, upselling opportunities and serves as a role model for inter-departmental collaboration and support.
Keep informed of VIP and special attention guests reservations and ensure that the preferences are well communicated within the team.
TALENT PROFILE
Experiences in similar role at luxury hotels/resort
Excellent interpersonal skills with personable character, a team player and good at cultivating strong guest relations
Good English skills