Carrier Manager

Amazon Global Selling Team is seeking a talented, driven, and proven leader to support Global Selling team in Vietnam. This person will work with the Amazon global marketplaces to identify new carrier and logistics services to address Vietnamese sellers' growth and success on Amazon global marketplaces. This role will drive close collaboration with the Amazon global marketplaces. This includes continuously identifying new carrier and logistics services opportunities for Vietnam sellers, providing liaison support between the carriers/ logistics service providers and the Amazon global marketplaces and supporting Amazon global marketplaces in their new initiatives design, development, onboard and post-onboard management.
The candidate will need to possess excellent communication skills, with extensive experience in services/ product management. The ideal candidate will be extremely customer obsessed, and detail-oriented, with excellent business acumen and product sense, thus be able to deliver support required by Vietnamese sellers to accelerate their success in Amazon's global marketplaces. The person should be able to work in a cross functional, fast-paced environment; have strong management skills, communication skills, and be innovative. If you are passionate on contributing towards the success of building up and marketing new services/products, willing to take new challenges, make history and have fun with us, please apply to the position now!
Key job responsibilities
• Contribute towards identifying business opportunities and qualified local collaborators such as carriers and logistics service providers, maintain relationships and monitor their performance.
• Clearly define and communicate business requirements, gain support from internal and external stakeholders to drive adoptions for logistic programs
• Establish strong relationship and trust with local and global stakeholders.
• Drives continuous improvement initiatives with carriers and internal stakeholders to improve sellers experiences, costs of processes and programs adoption.
• Assist to communicate with local carriers and logistics service providers about the above metrics decided by the Amazon Global marketplaces to help improve carrier performance based on these metrics.
• Assist to monitor local carriers and logistics service providers' performance against the decided metrics and report findings to the Amazon Global marketplaces to decide on maintaining or removing carrier services.
About the team
Background on Amazon Global Selling: The Marketplace or "Selling on Amazon" business exists in 21 countries and exceeds 55% of total Amazon unit sales and growing. Each year, tens of thousands of businesses join the marketplace adding millions of new products. Amazon's vision is to offer the earth's largest product selection and lowest prices for our customers. One way we deliver on this vision is by marketing to local country Sellers to persuade them to launch their products onto the platform thereby maximizing the quantity of items that they list while ensuring the highest quality of product images and information.