Case Processing Officer (Open for Fresher)

1. Position Overview
- Reporting to the Regional Manager and Director of South East Asia, the Case Processing Officer is responsible for ensuring all applications and documents from agents and students are well controlled and submitted to designated schools in time for Offer Letter, CoE, and Visa approval from the Government. The position plays an important part in coordination between the students/ agents and schools in processing documents to make sure students can start their study as planned, and mainly support the development of Global Research Partners' (GSP) brand profiles and appeal in the Territory.
2. Job Description
- Checking documents received from channel partners then submitted to partner Institutions and to help channel partners get Offer Letter in a timely manner.
- Following up CoE and visa for students' applications.
- Arranging accommodation, airport pickup, etc. for students.
- Find out, update information, student visa process.
- Reporting to Admission/ Business Manager.
- Assess and make selection decisions using enrollment knowledge and assess direct applications, ensuring timelines for selection are met.
- Identify and monitor pathways cohorts, establish eligibility to progress and record associated advanced standing.
- Support the Marketing Manager, Business Development Manager in the review, planning and implementation of all Admissions-related processes and activities.
- Other tasks as assigned by the team leader/line manager.