cb ib Operations & controls - trade finance Operations - analyst full-time 2024

Details of the Division and Team:
The Trade Finance Operations Officer is responsible for ensuring timely, complete, and accurate processing of Trade Finance Transactions and also facilitating communication between functional teams to share knowledge and good practice.
What we will offer you:
A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its center.
You can expect:
Insurance coverage for employees and direct family members (spouse and children)
Good benefit in sick leave (max 6 days of sick leave per year with no document submission requirement
Gender Neutral Parental Leave
Flexible working arrangements
Your key responsibilities:
Responsible for ensuring accurate processing of transactions (including performing all relevant controls) within own area of responsibility.
As a dedicated trade finance contact for selected clients, the Operational Officer will receive enquiries and take responsibility for responding immediately or arrange handover to the processing unit, ensuring follow-ups where necessary and keeping the client informed at all stages of the transaction.
Work closely with internal stakeholders including Product Management, Legal, Compliance, Sales colleagues in developing products, taking into consideration UCP, URC, ISBP, URDG and other technical and regulatory requirements.
Work closely with Sales colleagues and offshore operations processing team to provide an enhanced client experience and to ensure that SLAs are met.
Where appropriate, builds and maintains relationships with GTB front office clients to provide a point of contact within the GBS functional team for time critical, complex or regulated tasks in particular.
Applies GBS and Business strategies and objectives across product and business lines within all internal and external policies/guidelines and requirements of the regulators and to agreed SLAs, KRIs and/or KPIs
Ensures the escalation of operational, regulatory and other risks to line manager and functional leads as appropriate; contributes to the development and implementation of mitigation or control solutions.
Your skills and experience:
Relevant experience in Trade Finance technical areas, supporting GTB TF Business
Strong Product knowledge in the Trade Finance Business, including Letters of Credit, Documentary collection, Guarantees, Financing products,
Basic analytical skills, flexible regarding production problem solving.
Excellent communication skills, fluent in English and preferably local language
Ability to work in virtual teams and in a matrix organization.
Excellent team worker, able to work in virtual global teams and a matrix organization.
Ability to work in fast paced environment, keep pace with technical innovation and maintain a broad understanding of the GBS offering.
Open minded, able to share information, transfer knowledge and expertise to team members.
How we'll support you:
Flexible working to assist you balance your personal priorities
Coaching and support from experts in your team
A culture of continuous learning to aid progression
A range of flexible benefits that you can tailor to suit your needs
Training and development to help you excel in your career
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