Channel Development Specialist Full-Time 2024

Key Responsibilities:
1. Ensure timely execution of store operations*
*Store refers to online stores for Brand partners
Mastery of online platforms' seller centers (e.g. Lazada / Shopee / TikTok, etc)
Check and investigate reasons for unsuccessful orders and recommend solutions
Conduct check on OOS listings and rectify where necessary
Develop and upload product listings for stores in accordance with best practices
Maintain promotions for stores and perform ROI analysis for future learnings
2. Develop stores in accordance with best practices
Analyse traffic, clickthrough rates, and relevant metrics on your Brand Stores
Partner Brands and internal teams with ultimate objective of increasing conversion rates
Optimize store layouts quarterly, and during campaigns to improve buyer journey and maximize conversions
3. Reporting and Campaign participation
Extract daily, weekly, and monthly reports as required
Ensure 100% campaign participation and campaign product submissions
Collate campaign deadlines and requirements to coordinate with relevant internal teams
4. Platform Insights and Expertise
Be an expert of assigned platforms' tools and new developments to ensure stores are up to date with all new developments
Assist in the development of best practices for showcase and learnings for regional
sharing
Requirements:
A bachelor's degree or Diploma, in Business, eCommerce or similar fields
Keen interest in the world of eCommerce and channel operations management
Prior experience in eCommerce will be advantageous
Strong sense of ownership and accountability
Possess good communication skills and able to work in a fast paced but nurturing environment
A great team player and the ability to adapt to a fast-paced environment.
Strong analytical skills, proficiency with Microsoft Excel
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