Chief of Staff

Responsibilities
The role helps the CEO and leadership team convert priorities into decision-ready cadence, cross-functional alignment and disciplined follow-through. It leads a small specialist office.
2.Job Descriptions A - Executive governance and decision support:
Maintain priority slate; clarify next decision/action; challenge ownerless or stale items
Coordinate pack assembly, option/risk presentation and version control without rewriting owner content
Prepare concise agenda, evidence and decisions sought; coordinate channel
Challenge and edit decision memo for clarity; return incomplete evidence; prepare pre-read
Prepare fact pattern, trade-offs and recommended route; convene only required owners
B - Management Operating System
Maintain charter register and integrated calendar; specify pack owner and decision branch
Operate agenda, timebox decisions, route unresolved items, capture one-A outcomes (outcomes with one clearly accountable owner)
Operate strategy/governance process; coordinate analysis and pack; do not combine accountables
Maintain decision/action logs, reminders, aging and closure evidence
Audit adoption, identify overlap/meeting-factory risk, propose prune/merge/control changes
C - Transformation portfolio and recovery
Refresh portfolio priorities and scenarios; prepare hold/resequence/stop recommendations.
D - Strategy, planning and performance
Launch process, brief owners, control assumptions and submission standards
Synthesize strategy narrative and options; coordinate pack; protect author/owner boundaries
E - Executive analysis and incident support
Provide bounded analysis or route to relevant craft/domain owner
Support command cadence, decision readiness, logs and cross-functional coordination
Conduct focused analysis and option framing with domain owners
F - Office governance, capability and quality
Lead office team, allocate process work within charter, coach and resolve internal dependencies
Assess workload/capacity, trigger evidence and stop/defer/borrow/buy options.
3. Requirements
Education & Certifications
Bachelor's degree in Business Administration, Economics, Finance, or a related field.
MBA/EMBA and professional certifications such as PMP/PgMP, Prosci Change Management, Corporate Governance, or Lean Six Sigma Green/Black Belt are preferred.
Equivalent hands-on experience will be considered in place of certifications.
Experience
10+ years of relevant experience, including approximately 5+ years in managerial, director-level, or executive-facing roles.
Relevant backgrounds may include Chief of Staff, Strategy Director/Head, Transformation Director, CEO Office Lead, Corporate Strategy, Management Consulting Manager/Principal, Business Operations Director, or Operations Manager.
Experience in founder-led, fast-growing, or multi-business-unit transformation environments is highly preferred.
Core Capabilities
Strong judgment in decision rights, authority boundaries, priorities, and resource allocation.
Ability to synthesize complex information into clear, decision-ready executive insights and recommendations.
Strong understanding of management operating systems, governance frameworks, and cross-functional execution.
Proven ability to influence senior stakeholders, manage escalations, and drive alignment across functions.
High standards of data integrity, confidentiality, and discretion.
Key Skills
Executive analysis, decision memos, and pre-read preparation.
Executive meeting governance and management cadence.
Decision, action, and transformation portfolio tracking.
Cross-functional stakeholder management and escalation.
Governance reporting and executive dashboard preparation.
Risk assessment and development of actionable options.
Team leadership, coaching, and resource coordination.
4.Benefits
13th-month salary and performance-based profit-sharing bonus.
Monthly attendance bonus.
Annual performance review and salary adjustment.
24/7 personal health insurance.
Annual health check-up organized by the company.
16 days of annual leave, plus additional leave based on seniority.
Up to 3 remote working days per month.
Learning and personal development budget.
Professional and soft-skills training programs to support continuous growth.
Annual team-building activities and dedicated retreats for the management team.
A variety of employee engagement activities throughout the year, including Monthly Friday events, Year-End Party, Mid-Autumn Festival, International Women's Day, Vietnamese Women's Day, International Men's Day, and other celebrations.
Comprehensive physical and mental well-being programs.
Structured onboarding program with a dedicated Buddy throughout the probation period.
Working Hous
8:30 AM - 6:00 PM, Monday to Saturday morning, with a 1.5-hour lunch break.
Saturday mornings may be worked remotely or at the office, depending on business and job requirements.
Our Work Culture
We foster a professional and collaborative environment built around:
Goal Orientation: Stay focused on outcomes while demonstrating ownership, initiative, and accountability.
Kindness & Integrity: Communicate respectfully, openly, and with integrity.
Constructive Communication: Listen actively, provide positive feedback, and share candid, constructive perspectives.
Collaboration: Be ready to support colleagues and show appreciation for the support you receive.