Chief Retail Officer
CÔNG TY CỔ PHẦN DƯỢC PHẨM PHARMACITY
Địa điểm làm việc: Hồ Chí Minh
Hết hạn: 20/01/2022
- Chi tiết công việc
- Giới thiệu công ty
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Mô tả công việc
* Job Purpose or Summary
- Chief Retail Officer fully commits and leads for the vision of Pharmacity - Pharmacity is the most convenient Pharmacy chain where you fully entrust your health and wellness;
- Be responsible for all retail operation of Pharmacity and is accountable for the delivery of the Company sales, profit. The Chief Retail Officer is responsible for the creation and execution of the retail business strategy, ensuring the Company strategy plan can be met.
* Main Responsibilities
* WAYS OF BEING
- Be personally committed to the company's vision;
- Act consistently with the company's core values - Integrity; Be Cause In The Matter; Data driven; Serve Faithfully; Customer experience.
* RETAIL OPERATION MANAGEMENT
- Build and Lead the Retail Operation team across assigned functions of retail sales, B2B sales, retail business controlling, innovation project management, sales coach, store support management, NSO setting up to enable KPI delivery (total transaction, store EBITDA, number of new Extracare member, NPS score, GPP Compliance);
- Develop and implement retail business strategy to ensure company 3-years plan is delivered;
- Create and implement the initiative projects to support retail in growing market share, enhancing customer experience, optimizing internal operations.
- Create best practice for the teams and sure activities are delivered in line with this best practice (Includes SOPs, Process, Policies);
- Responsible for learning and applying new modern structures, methodologies, technologies to enhance productivity, and delivery the strategy of talents development in team.
* DIVISION STRATEGIES & PLAN MANAGEMENT
- Support the COO to drive extensive and sustainable growth by getting different functional areas in concert and working together.
- Develop short-term objectives, operating budgets/ policies, capital expenditures and ensure the achievement.
- Provide leadership to team in charge to reach surpass sales, profitability, cash flow and business goals.
- Prepare financial reports, explain variances and results, and recommend corrective actions for underachievement.
- Evaluate functional performance by analyzing and interpreting data and metrics.
- Manage relationships with partners/vendors for ensuring the operating efficiency.
- Other tasks are assigned by line manager.
* ORGANIZATION AND TEAM MANAGEMENT
- Develop divisional/ departmental organizational structure, job descriptions, process, budget to perform the company strategies/goals. Ensure periodical review or whenever necessary;
- Develop divisional/ departmental and individual KPIs, do alignment with direct line manager and ensure the target achievement;
- Set targets to subordinates by assigning KPIs, giving instructions, supporting for achieving the targets and ensuring performance appraisal as requested;
- Build-up and develop the team, organize and assign tasks, manage the team performance; implement the employees' competence evaluation and have professional development activities to fix gap between the current and expectation;
- Deliver training of processes, procedures, work standards/ instructions to subordinates, and ensure the compliance within the delegated function;
- Create best practices for the teams in the systematic approach and ensure activities are delivered in line with these best practices (Includes SOPs, process, policies, work instructions, improvement ideas);
- Identify risks that may arise in divisional/ departmental scope of work, detect and promptly handle all potential risks, minimize damage to company;
- Ensure there are no serious, systematic and repeatable mistakes/ violations in the Division/ department/ section which have not been detected and overcome;
- Motivate, encourage employee engagement and ensure a positive work environment;
- Chief Retail Officer fully commits and leads for the vision of Pharmacity - Pharmacity is the most convenient Pharmacy chain where you fully entrust your health and wellness;
- Be responsible for all retail operation of Pharmacity and is accountable for the delivery of the Company sales, profit. The Chief Retail Officer is responsible for the creation and execution of the retail business strategy, ensuring the Company strategy plan can be met.
* Main Responsibilities
* WAYS OF BEING
- Be personally committed to the company's vision;
- Act consistently with the company's core values - Integrity; Be Cause In The Matter; Data driven; Serve Faithfully; Customer experience.
* RETAIL OPERATION MANAGEMENT
- Build and Lead the Retail Operation team across assigned functions of retail sales, B2B sales, retail business controlling, innovation project management, sales coach, store support management, NSO setting up to enable KPI delivery (total transaction, store EBITDA, number of new Extracare member, NPS score, GPP Compliance);
- Develop and implement retail business strategy to ensure company 3-years plan is delivered;
- Create and implement the initiative projects to support retail in growing market share, enhancing customer experience, optimizing internal operations.
- Create best practice for the teams and sure activities are delivered in line with this best practice (Includes SOPs, Process, Policies);
- Responsible for learning and applying new modern structures, methodologies, technologies to enhance productivity, and delivery the strategy of talents development in team.
* DIVISION STRATEGIES & PLAN MANAGEMENT
- Support the COO to drive extensive and sustainable growth by getting different functional areas in concert and working together.
- Develop short-term objectives, operating budgets/ policies, capital expenditures and ensure the achievement.
- Provide leadership to team in charge to reach surpass sales, profitability, cash flow and business goals.
- Prepare financial reports, explain variances and results, and recommend corrective actions for underachievement.
- Evaluate functional performance by analyzing and interpreting data and metrics.
- Manage relationships with partners/vendors for ensuring the operating efficiency.
- Other tasks are assigned by line manager.
* ORGANIZATION AND TEAM MANAGEMENT
- Develop divisional/ departmental organizational structure, job descriptions, process, budget to perform the company strategies/goals. Ensure periodical review or whenever necessary;
- Develop divisional/ departmental and individual KPIs, do alignment with direct line manager and ensure the target achievement;
- Set targets to subordinates by assigning KPIs, giving instructions, supporting for achieving the targets and ensuring performance appraisal as requested;
- Build-up and develop the team, organize and assign tasks, manage the team performance; implement the employees' competence evaluation and have professional development activities to fix gap between the current and expectation;
- Deliver training of processes, procedures, work standards/ instructions to subordinates, and ensure the compliance within the delegated function;
- Create best practices for the teams in the systematic approach and ensure activities are delivered in line with these best practices (Includes SOPs, process, policies, work instructions, improvement ideas);
- Identify risks that may arise in divisional/ departmental scope of work, detect and promptly handle all potential risks, minimize damage to company;
- Ensure there are no serious, systematic and repeatable mistakes/ violations in the Division/ department/ section which have not been detected and overcome;
- Motivate, encourage employee engagement and ensure a positive work environment;
Yêu cầu
- Education: Bachelor or advanced degree
- Professional major: Business Administration, Economics, Commercial or other related major.
- 2nd language ability: Excellent English
- Computer usage ability: Microsoft Office
- At least 5 years in similar role in retail industry
- Excellent marketing skills and knowledge
- Proven Leadership skills, Strategic Thinking
- Communication, Networking
- Ability to create & maintain strong relationships and partnership
- Travels when required
- Professional major: Business Administration, Economics, Commercial or other related major.
- 2nd language ability: Excellent English
- Computer usage ability: Microsoft Office
- At least 5 years in similar role in retail industry
- Excellent marketing skills and knowledge
- Proven Leadership skills, Strategic Thinking
- Communication, Networking
- Ability to create & maintain strong relationships and partnership
- Travels when required
Quyền lợi
Được hưởng các quyền lợi theo quy định của công ty.
Thông tin khác
Địa chỉ: 248A Nơ Trang Long, phường 12 , Quận Bình Thạnh , Hồ Chí Minh , Viet Nam
Please send your application by online
Please send your application by online
Thông tin chung
- Ngày hết hạn: 20/01/2022
- Thu nhập: Thỏa thuận
Giới thiệu công ty
Xem trang công ty
Hiện nay, hệ thống Pharmacity có hơn 900 nhà thuốc trên toàn quốc*. Chúng tôi đang không ngừng phát triển và hướng đến mục tiêu 5000 nhà thuốc trên toàn quốc vào cuối năm 2025.
Chúng tôi cần bạn, những mảnh ghép quan trọng đóng góp vào sự phát triển của Pharmacity, để cùng mang đến chuỗi Nhà thuốc Pharmacity tiện lợi nhất, nơi khách hàng trao trọn niềm tin và sức khỏe.
Hãy cùng đồng hành với Pharmacity chinh phục mục tiêu đạt 5000 nhà thuốc trên toàn quốc vào cuối năm 2025, cho phép 50% người dân Việt Nam có thể đến nhà thuốc Pharmacity trong vòng 10 phút lái xe. Đến với gia đình Pharmacity, bạn là thành viên trong một đội ngũ gắn kết, đam mê và nhiệt huyết cùng nỗ lực hướng đến thành công.
Đồng đội đang đợi bạn!
Hãy gia nhập và bắt đầu hành trình với Pharmacity ngay bạn nhé!
(*) Số liệu tính đến 31/01/2023
Chúng tôi cần bạn, những mảnh ghép quan trọng đóng góp vào sự phát triển của Pharmacity, để cùng mang đến chuỗi Nhà thuốc Pharmacity tiện lợi nhất, nơi khách hàng trao trọn niềm tin và sức khỏe.
Hãy cùng đồng hành với Pharmacity chinh phục mục tiêu đạt 5000 nhà thuốc trên toàn quốc vào cuối năm 2025, cho phép 50% người dân Việt Nam có thể đến nhà thuốc Pharmacity trong vòng 10 phút lái xe. Đến với gia đình Pharmacity, bạn là thành viên trong một đội ngũ gắn kết, đam mê và nhiệt huyết cùng nỗ lực hướng đến thành công.
Đồng đội đang đợi bạn!
Hãy gia nhập và bắt đầu hành trình với Pharmacity ngay bạn nhé!
(*) Số liệu tính đến 31/01/2023
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