Mô tả công việc
Introduction
We are seeking an experienced and motivated individual to join our team as a Moderation Trainer. This role will report directly to our Training Lead. In this role, your main responsibilities are:
Responsibility
Conceptualize training sessions based on data and research;
Create training strategies and initiatives;
Test and review created training methods;
Maintain a database of all training sessions;
Instruct employee training and onboarding;
Review employee performance and learning;
Conduct training classes on policy/product;
Responsible for Training Needs Analysis and Knowledge transfer for any identified knowledge issues.
Yêu cầu
Key skills and experience
Bachelors degree in any related field;
Vietnamese local; proficient in English 4 skills (at least C1 level);
Training Needs Analysis knowledge and/ or experience is a plus;
Proficient skills with MS Office (Word, Excel, PowerPoint), Google Drive and Internet applications;
Ability to communicate clearly and concisely, both oral and in writing;
Knowledge of people learning patterns to design programs with excellent efficiency;
Personal traits and self-management skills are required to manage unique risks and a fast pace work environment within the Content Moderation industry. Candidates may potentially be exposed to harmful content.
Quyền lợi
Benefits
1. Salary and Benefits
Attractive salary;
Premium Healthcare and Mental Health Care service for you, 100% covered by the company;
Extra bonus per personal events (Wedding, Funeral, Hospitalization, Newborn baby) and a very cute baby box for staff who are going to welcome a new baby angel to the world;
Annual health check;
Paid leave (12 days/year).
2. Working Environment
International, fun, and professional working environment: Working closely with both experienced Vietnamese, foreign experts and managers to promote services all over the world;
An open and honest culture where people are valued, treated fairly and trusted and empowered;
Modern hardware (Laptop and other equipments provided);
Free drinks (coffee, tea, etc.);
Nap room for a quick rest;
Training and career development opportunities: Continuous and professional training to fully develop your potential.
Working Location: VTC Online Building, 18 Đ. Tam Trinh, Mai Động, Hai Bà Trưng, Hà Nội
Thông tin khác
Thời gian làm việc
- Operating hours: Monday through Sunday.
- Work in a maximum of 40 hours per week (5 shift/week).
- Availability on weekends, holidays.
Thông tin chung
Nơi làm việc
- - Hà Nội: Tòa VTC Online 18 Tam Trinh, Phường Hai Bà Trưng