Chuyên Viên Giáo Vụ & Chăm Sóc Học Viên

CÔNG TY CỔ PHẦN DREAM VIET EDUCATION

Địa điểm làm việc: Hồ Chí Minh

Hết hạn: 29/03/2023

Chi tiết công việc
Giới thiệu công ty

Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới

giáo dục

Mô tả công việc

- Solve student support cases assigned by the Student Care Supervisor.
- Communicate with parents to update and answer inquiries about students' progress, suggest extra materials, and practices if needed.
- Assess students and design personalized learning paths for students to reach learning outcomes per request by parents.
- Contact parents and solve complaint cases related to academic matters.
- Train and supervise junior members of the team as required.
- Maintain and work to increase the rate of students continue to study month by month
- Working hours: Working 6 days a week (1 flexible day-off), fixed shift A and possibly rotating shifts a few days a week, according to the following shifts:.
+ Shift A: 8:30 - 17:30 (fixed shift)
+ Shift B: 14:00 - 22:00 (rotating shift)
+ Shift C: 8:30 - 12:00 then 17:30 - 22:00 (rotating shift)
- Location
+ Shift A & B: 5th Floor, Bcons Tower -167/1-3, Nguyen Van Thuong, Ward 25, Binh Thanh District, HCMC
+ Shift C: daytime in the office, night time at home.

Yêu cầu

- Academic background and qualification: University degree in English Pedagogy or University degree with teaching experience are preferred;
- At least 2 years' experience in a similar role, candidates with background in education services are preferred;
- Customer-oriented, student-focus mindset;
- Strong office productivity level & time management ability;
- Good communication skills in Vietnamese;
- Eager to learn, ambitious and energetic, team player;
- Responsible, hard-working and ready to work to meet deadlines;
- Attention to details is a must.

Quyền lợi

- Competitive salary: VND 8-10 million gross/month;
- Retention bonus available, depending on the rate of students continue to study month by month;
- Annual salary review;
- 13th month salary (depending on business results);
- To be guaranteed the benefits of social insurance, health insurance, holidays and Tet according to the labor law;
- Annual health check package when becoming a full-time employee;
- Opportunity to work, learn and develop in a dynamic online training (e-learning) company;
- Free access to learn hundreds of useful courses on soft skills and foreign languages built by a team of skilled instructors on the Kyna platform;
- Participate in quarterly internal bonding activities: Beerfest, Teambuilding, Year-end Party, ...