Chuyên Viên IT Full-time 2024

COMPANY INTRODUCTION
About Ekino:
ekino is a French company specialised in Conception, Design, Development and Maintenance of digital solutions: Digital Platforms, Websites, Mobile Applications.
We build innovative solutions from the ground up with open technologies. Our solutions are integrated with legacy systems (e-commerce, billing, provisioning, leads, CRM,...) and help business and digital managers to meet their objectives.
Our team of 500 consultants and technical experts is located in France (Paris & Bordeaux), Vietnam (Ho-Chi-Minh City), United Kingdom (London), Singapore and USA (New York).
We are specialised in Digital Architecture, eCommerce, Web Platforms, HTML5, CSS, Javascript (ReactJS, AngularJS, NodeJS, Mobile and Responsive Apps, Agile Development, Java (AEM, MagnoliaCMS, Spring/Hibernate), PHP (Symfony2, Drupal, Magento 2), .Net (Sitefinity), User Experience, User Interface, Service Design, Cloud Services, DevOps.
Ekino Vietnam has been operating in Ho-Chi-Minh City since 2013. With more than 150 employees, ekino Vietnam is one of the fastest growing agencies of the Group.
CHUYÊN VIÊN IT (IT HELPDESK) FULL-TIME
Tính chất công việc: Toàn thời gian - Chuyên môn: Lập trình - Địa điểm: Hồ Chí Minh - Mức lương: Thỏa thuận - Kinh nghiệm: Yêu cầu ứng viên có kinh nghiệm
JOB DESCRIPTION
IT Helpdesk
Job description
·
Directly handle and resolve
support requests from internal users.
·
Setup, install, configure, troubleshooting and ongoing
usability of user computers.
·
Analyze the issues, propose solutions, and implement them.
Main areas of support include servers, PCs, LAN, WAN, Wireless, printers,
scanners, projectors, fixed telephones, VOIP and other IT devices.
·
Maintain, backup, and upgrade IT
infrastructure and user stations as per requests from the Regional IT team.
·
Undertake additional technical
tasks assigned by the Management.
·
Ensure compliance with Global and
Regional IT guidelines, including monitoring and guiding staff in adherence to
Regional IT Policy and Data Policy.
·
Manage IT company assets.
·
Coordinate device procurement processes, including vendor
liaison, proposal preparation, manager approvals, order placement, quality
assurance, and documentation.
·
Collaborate with ISPs to monitor
network performance, ensuring the smooth and stable operation of company
systems.
·
Provide guidance to staff on utilizing
computers and software in the workplace.
·
Report to Local CEO, IT Director APAC, and CIO APAC.
REQUIREMENTS
Desired Skills and Experience
·
Bachelor's degree with major in Networking and IT Systems.
·
Proven experience working with networks and IT helpdesk.
o Linux system
o Mac OS system
o Windows system
·
Knowledge of LAN topologies and architectures.
·
Good English in writing and speaking.
·
Good problem-solving and customer-oriented mindset.
BENEFITS
Why ekino?
·
High
ownership working environment: You will take full responsibility and control of
your missions contributing to the team's success.
·
Annual
performance review & bonus: recognize your efforts and identify
development/ improvement needs.
·
Clear career path: define your
career development with long-term vision.
·
Be
secured in your mind with employee's care: private healthcare insurance
package, medical check-up, support
allowance...
·
Great-place-to-work
activities (company trip, sport clubs...): enhance teamwork spirit and
facilitate your work-life harmony.
Websites:
[protected info] [protected info]
To
apply for this position, please send your updated CV (French or English) with an attached professional photo to: [protected info]
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Thank you for your time and enthusiasm in our career opportunities.
Please kindly note that shortlisted candidates will be contacted within 3 weeks of application. Alternatively, we will reach out to you when another suitable chance arises in the future.
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 10/5/2024
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW