Chuyên Viên Kinh Doanh

Mô tả công việc
Customer Sourcing & Market Development
Proactively search for potential customers through multiple channels including market research, personal relationships, referrals, and online advertising.
Develop market-visit plans and gather customer information to build a robust pipeline of potential clients.
Approach project investors, general contractors, architects, interior design firms, and individual customers with demands for aluminum and glass doors.
Analyze the market to identify emerging trends and new business opportunities.
Conduct market surveys to capture competitor information including products, market share, pricing, and promotional programs, and report these insights to direct management.
Sales & Technical Consulting
Actively contact and connect with potential customers to understand their needs and introduce the company's products and services.
Receive inquiries and provide detailed consulting on aluminum and glass door products including aluminum systems, glass types, accessories, colors, styles, and specific features.
Address customer inquiries regarding technical specifications, pricing, construction timelines, and warranty policies.
Negotiate and thoroughly persuade customers regarding the quality, advantages, and suitability of the company's products.
Coordinate with relevant departments to prepare accurate quotations, draft contracts, and negotiate final terms to close sales.
Customer Care & Contract Implementation
Maintain strong relationships with existing customers to generate repeat business and secure new referrals.
Track order progress and coordinate closely with the production and installation departments to ensure on-time delivery and flawless construction.
Resolve any arising issues quickly and effectively to guarantee absolute customer satisfaction.
Collect comprehensive customer feedback to continuously improve product and service quality.
Monitor the implementation of signed contracts, keeping the customer as the central focus to deliver the best value.
Financial Tracking & Internal Coordination
Follow up on the contract liquidation process and assist the accounting department in effectively managing debt collection.
Collaborate seamlessly with other departments to improve overall service quality and respond agilely to the latest customer trends.
Prepare daily, weekly, monthly, and quarterly sales plans and report performance results directly to management.
Update customer information and transaction statuses diligently within the internal management system.
Participate actively in departmental meetings to contribute ideas for building broader business strategies.
Yêu cầu công việc
Education & Qualifications
Minimum of an Associate's Degree (Intermediate/College level) in Economics, Business Administration, Construction, Architecture, or related fields.
Experience & Knowledge
Over 2 years of professional experience in the building materials, interior design, or similar product industries, specifically targeting mid-to-high-end segments.
Proven experience in selling to residential projects such as villas, shophouses, townhouses, and mid-sized office buildings (under 12 floors) is highly preferred.
Solid experience in searching for and aggressively developing new customer pipelines.
Understanding of the door and building envelope industry, as well as basic knowledge of aluminum systems, glass, and accessories, is considered a significant advantage.
Skills & Competencies
Strong communication skills with the ability to present information clearly, coherently, and engagingly.
Excellent persuasion and negotiation skills to close deals effectively.
Proficient problem-solving capabilities to handle flexible and unexpected situations.
Strong time management skills to effectively plan and prioritize daily tasks.
Proficient in Microsoft Office suite (Word, Excel).
The ability to read and interpret architectural drawings is a distinct advantage.
Personality & Attitude
Independent and proactive worker who also functions excellently as a collaborative team player.
Careful, meticulous, hardworking, and highly capable of working under sales pressure.
Possesses a strong network with design consulting firms, construction contractors, project management teams, and supervision consultants.
Customer-centric mindset, always respecting societal norms and adhering strictly to legal regulations.
Highly mobile and willing to travel frequently to meet with clients and visit construction sites.