Claims Officer

For you to be successful...
[protected info] expect you to be able to demonstrate the following key competencies:
Curious
 Motivated and self-directed, identifying opportunities to grow and acquire new knowledge from a range of sources. Has a sound comprehension of relevant multi-discipline areas of expertise.
 Demonstrates reflection and solicits feedback from others. Evaluates and learns from setbacks and adversity.
Communication
 Effective and articulate communicator actively and respectfully listens to and synthesizes others' perspectives.
 Concise in communicating and references relevant information tailored to the audience to support points.
Collaborative
 Inclusive, empathetic and encourages and facilitates other team members to unite and deliver positive results.
 Develops strategic relationships and networks across the organization and shares with others for mutual benefit.
Adaptable
 Is quick to adapt approach and act flexibly in response to changes in the strategic and/or operational direction of the organization.
 Modifies style and leverages different approaches depending on different situations and circumstances.
You will require the following qualifications and skills
 Candidate must possess at least a Diploma or Professional Degree in any field with a minimum of 2 years' experience in claims handling.
 Knowledge of loss settlements and ability to negotiate settlement of claims in a timely and reasonable.
 Ability to learn and apply claim policies and procedures.
 Critical competencies include but are not limited to customer focus, attention to details, quality computer skills and adaptability.
 Good outsource vendor management skills.
 Must possess good command in written and spoken English and Vietnamese.
 Strong and proven problem-solving skills.
 Ability to work on 7 days, office hours in a rotating shift and over-time if required.