Claims Senior Manager / Trưởng Phòng Cấp Cao Giải Quyết Quyền Lợi Bảo HiểmCông ty TNHH Bảo hiểm Hanwha Life Việt Nam
Nơi làm việc: Hồ Chí Minh
Ngành nghề: Quản lý điều hành, Việc làm cấp cao, Lương cao, Bảo hiểm/ Tư vấn bảo hiểm
Thu nhập: Thỏa thuận
Hình thức: Toàn thời gian
Ngày đăng: 07/10/2024
Hạn nộp: 07/11/2024
Mô tả công việc
Key Accountabilities
• Ensure that claims are settled correctly and timely.
• Investigate doubtful claims where necessary.
• Liaison with the authorities or relevant organizations (hospitals, doctors, police, court...) in case of claim investigation or disputes.
• Maintain a good claim record experience for the company. Co-ordinate and share actual experience with the underwriting team to improve underwriting process from new business.
• To maintain accurate records relating to work processed as well as work in progress.
• Ensure reconciliation of relevant records with corresponding general ledger accounts.
• Understanding and coaching make staff understand technical information on company products and new business procedures.
• Share management responsibilities and effectively delegate tasks or activities to team members.
• Process management: updating, training and making induction.
• Ensuring efficiency and effectiveness of each transaction/ process and the integrity of the claims handling process.
• Working together with team members to set their clear and attainable goals and supporting them to achieve the department goals, supervising and motivating staff.
• Acknowledging and rewarding the outstanding exceptional performance or contribution of staff.
• Be responsible for the performance of the Claim team.
• Work closely with the other functions of Operations in a team based environment.
• Effectively delegate tasks or activities to Team members.
• Maintain professional office environment by ensuring staff's compliance with company policies (labor regulations, office rules, dress policies, etc.)
• Lead in a pleasant, professional demeanor, treat coworker with courtesy and respect, act in a trustworthy manner.
• Acknowledge and reward the outstanding performance or contribution of staff.
• Actively seek way to make continuous improvement in underwriting processes to increase service quality, decrease paperwork & turn-around time.
• Ensure that claims are settled correctly and timely.
• Investigate doubtful claims where necessary.
• Liaison with the authorities or relevant organizations (hospitals, doctors, police, court...) in case of claim investigation or disputes.
• Maintain a good claim record experience for the company. Co-ordinate and share actual experience with the underwriting team to improve underwriting process from new business.
• To maintain accurate records relating to work processed as well as work in progress.
• Ensure reconciliation of relevant records with corresponding general ledger accounts.
• Understanding and coaching make staff understand technical information on company products and new business procedures.
• Share management responsibilities and effectively delegate tasks or activities to team members.
• Process management: updating, training and making induction.
• Ensuring efficiency and effectiveness of each transaction/ process and the integrity of the claims handling process.
• Working together with team members to set their clear and attainable goals and supporting them to achieve the department goals, supervising and motivating staff.
• Acknowledging and rewarding the outstanding exceptional performance or contribution of staff.
• Be responsible for the performance of the Claim team.
• Work closely with the other functions of Operations in a team based environment.
• Effectively delegate tasks or activities to Team members.
• Maintain professional office environment by ensuring staff's compliance with company policies (labor regulations, office rules, dress policies, etc.)
• Lead in a pleasant, professional demeanor, treat coworker with courtesy and respect, act in a trustworthy manner.
• Acknowledge and reward the outstanding performance or contribution of staff.
• Actively seek way to make continuous improvement in underwriting processes to increase service quality, decrease paperwork & turn-around time.
Yêu cầu
Education: University graduate.
Experience:
• Capable to establish good contact with relevant authorities and organization, in particular insurance investigators.
• Strong in people and process management.
• Good insurance knowledge.
• Good English communication.
• Excellent verbal/written communication and interpersonal skills.
• Ability to contribute to a productive work environment: positive attitude, team-oriented, customer-oriented.
• Proficient in MS Office. Master other advances technology preferred.
• Time management skills and organizational ability for project management.
• Being able to build strong relationships with staff at all levels within the Company and sales force.
• Must be able to maintain a good helpful relationship with claimants, and diplomatically deal with difficult claims ensuring the maintenance of the company's reputation.
• Must be able to communicate clearly and maintain strong relationship with direct manager (Operations Manager), other staff in the Operations and Finance Divisions, the sales force and external customers.
• Must be able to develop good relationships with relevant bodies.
Experience:
• Capable to establish good contact with relevant authorities and organization, in particular insurance investigators.
• Strong in people and process management.
• Good insurance knowledge.
• Good English communication.
• Excellent verbal/written communication and interpersonal skills.
• Ability to contribute to a productive work environment: positive attitude, team-oriented, customer-oriented.
• Proficient in MS Office. Master other advances technology preferred.
• Time management skills and organizational ability for project management.
• Being able to build strong relationships with staff at all levels within the Company and sales force.
• Must be able to maintain a good helpful relationship with claimants, and diplomatically deal with difficult claims ensuring the maintenance of the company's reputation.
• Must be able to communicate clearly and maintain strong relationship with direct manager (Operations Manager), other staff in the Operations and Finance Divisions, the sales force and external customers.
• Must be able to develop good relationships with relevant bodies.
Quyền lợi
Thưởng
Bonus: 13th-month salary and the performance-based bonus of up to 30% of the total annual package.
Chăm sóc sức khoẻ
Full social insurance, personal accidental & health care insurance, group life insurance (death and dismemberment).
Provide an advanced Health Medical pre-check-up from the 1st week of your probation.
Nghỉ phép có lương
20 Annual leaves.
Xem thêm
Bonus: 13th-month salary and the performance-based bonus of up to 30% of the total annual package.
Chăm sóc sức khoẻ
Full social insurance, personal accidental & health care insurance, group life insurance (death and dismemberment).
Provide an advanced Health Medical pre-check-up from the 1st week of your probation.
Nghỉ phép có lương
20 Annual leaves.
Xem thêm
Thông tin khác
NGÀY ĐĂNG
[protected info]
CẤP BẬC
Trưởng phòng
NGÀNH NGHỀ
Bảo Hiểm > Bồi Thường Bảo Hiểm
KỸ NĂNG
Claim Management, English Communication, Insurance Knowledge, People Management, Process Management
LĨNH VỰC
Bảo hiểm
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
5
QUỐC TỊCH
Không hiển thị
Xem thêm
[protected info]
CẤP BẬC
Trưởng phòng
NGÀNH NGHỀ
Bảo Hiểm > Bồi Thường Bảo Hiểm
KỸ NĂNG
Claim Management, English Communication, Insurance Knowledge, People Management, Process Management
LĨNH VỰC
Bảo hiểm
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
5
QUỐC TỊCH
Không hiển thị
Xem thêm
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Vị trí Claims Senior Manager / Trưởng Phòng Cấp Cao Giải Quyết Quyền Lợi Bảo Hiểm do công ty Công ty TNHH Bảo hiểm Hanwha Life Việt Nam tuyển dụng tại Hồ Chí Minh, Joboko tự động tổng hợp mức lương Thỏa thuận, tìm thêm việc làm về Claims Senior Manager / Trưởng Phòng Cấp Cao Giải Quyết Quyền Lợi Bảo Hiểm hoặc công ty Công ty TNHH Bảo hiểm Hanwha Life Việt Nam ở các link phía trên
Giới thiệu công ty
Công ty TNHH Bảo hiểm Hanwha Life Việt Nam việc làm
83 Lý Thường Kiệt, Hoàn Kiếm, Hà Nội
Quy mô: Từ 26 - 100 nhân viên